ServiceNow Developer

Nuway Solutions, LLC.; Juno Beach (FL); Sur place; USD 90 000 - 130 000; Plein temps

Résumé du poste

Nuway Solutions, LLC. is seeking candidates with strong ServiceNow experience to develop and implement ITSM and ITOM modules, including Incident, Problem, Change, CMDB, and Catalogs. The role covers scripting, rules, UI actions, workflows, and dashboards across ITSM/ITOM domains.

Applicants should have a solid ITIL/CMDB foundation and hands-on work with Discovery, Orchestration, and event management to optimize service delivery.

Qualifications

• Experience with development and implementation of Service Now ITSM/Service Desk modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, Service Level Management, Catalogs
• Experience with development and implementation of Service Now ITOM modules - Discovery, Event management, Orchestration
• Experience with Business Rules, Scripts, UI Actions, Workflow, Dashboards - all scripted aspects of the Service Now system
• A fundamental understanding of ITSM, ITIL or CMDB

Connaissances

ITSM knowledge

ITIL familiarity

CMDB understanding

Outils

ServiceNow ITSM

ServiceNow ITOM

Discovery

Event management

Orchestration

Incident Management

Problem Management

Configuration Management

Change Management

Knowledge Management

SLA Management

Catalogs

UI Actions

Business Rules

Scripts

Workflow

Dashboards

Description du poste

Experience with development and implementation of Service Now ITSM/Service Desk modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management ,Service Level Management, Catalogs

Experience with development and implementation of Service NowITOM modules - Discovery, Event management, Orchestration

Experience with Business Rules, Scripts, UI Actions, Workflow, Dashboards - all scripted aspects of the Service Now system

A fundamental understanding of ITSM, ITIL or CMDB