ServiceNow Developer

TechDigital Group; Fort Worth (TX); On-site; USD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a skilled ServiceNow resource to enhance their IT operations. This role requires expertise in ITOM and ITSM, focusing on incident management and workflow scripting. You will be responsible for managing ticketing incidents, configuring routing, and developing applications using App Engine and Scoped Apps. Join a dynamic team where your contributions will significantly impact the efficiency of IT services. If you have a passion for technology and a knack for problem-solving, this opportunity is perfect for you!

Qualifications

• Experience with ServiceNow ITOM and ITSM is essential.
• Strong scripting skills for workflow and data handling.

Responsibilities

• Manage ticketing incidents including creating and modifying workflows.
• Configure incident routing and develop in App Engine.

Skills

ServiceNow ITOM

ServiceNow ITSM

Workflow scripting

Data manipulation via scripting

Tools

App Engine

Scoped App

Job description

We need to use App Engine to build a Scoped App.

Require ServiceNow resource that has ITOM (CMDB, Event Management) and ITSM (Incident) experience.

Resource needs to have ServiceNow workflow script experience and the ability to pull and update data via scripting.

Responsibilities include:

1. Work on ticketing incidents - e.g. Creating, changing, modifying workflows.
2. Configuring incident routing.
3. Development work experience in App Engine and Scoped App required.