An innovative firm is seeking a skilled ServiceNow resource to enhance their IT operations. This role requires expertise in ITOM and ITSM, focusing on incident management and workflow scripting. You will be responsible for managing ticketing incidents, configuring routing, and developing applications using App Engine and Scoped Apps. Join a dynamic team where your contributions will significantly impact the efficiency of IT services. If you have a passion for technology and a knack for problem-solving, this opportunity is perfect for you!
Qualifications
Experience with ServiceNow ITOM and ITSM is essential.
Strong scripting skills for workflow and data handling.
Responsibilities
Manage ticketing incidents including creating and modifying workflows.
Configure incident routing and develop in App Engine.
Skills
ServiceNow ITOM
ServiceNow ITSM
Workflow scripting
Data manipulation via scripting
Tools
App Engine
Scoped App
Job description
An innovative firm is seeking a skilled ServiceNow resource to enhance their IT operations. This role requires expertise in ITOM and ITSM, focusing on incident management and workflow scripting. You will be responsible for managing ticketing incidents, configuring routing, and developing applications using App Engine and Scoped Apps. Join a dynamic team where your contributions will significantly impact the efficiency of IT services. If you have a passion for technology and a knack for problem-solving, this opportunity is perfect for you!