ServiceNow Developer

Smartsearchonline; Dallas, Northern (TX, KY); Hybrid; USD 83,000 - 85,000; Full time

Job summary

Stefanini Group is seeking a ServiceNow Developer in Dallas, TX to join a contract, long-term engagement. The role focuses on SNOW CMDB/ITOM development, configuration, and integration across banking environments.

The candidate will leverage the NOW SDK, Fluent, and Now Assist, work with REST APIs and CMDB, and contribute to scalable, reliable solutions while meeting tight deadlines within a global team.

Qualifications

• 8+ years of ServiceNow platform experience in development and implementation.
• Hands-on with NOW SDK, including local app init, metadata transformation, and deploying scoped apps from a local IDE.

Responsibilities

• Plan, execute, monitor, control, and close technical tasks related to configuration and implementation
• Provide software coding and customization including screen tailoring, workflow administration, report setup, data imports, integration, scripting, third party software integrations, and custom application development
• Leverage the NOW SDK to design, build, and package scoped applications locally within VS Code
• Utilize Now Assist for Creator AI to accelerate development, automate playbooks and flows, and streamline code creation
• Update and maintain testing protocols for ServiceNow upgrades and certify apps post-upgrade
• Design, develop, test, and deploy ServiceNow product needs in banking environment within SDLC
• Own and drive enhancements to improve reliability and performance
• Collaborating with clients in requirement gathering and providing multiple logical solutions
• Build/improve run books for quality documentation and auditing purpose
• Effectively manage projects with high attention to detail, adaptable to change and team-friendly

Skills

ServiceNow NOW SDK

ServiceNow Fluent

Now Assist

ITSM

CSM

REST APIs

JavaScript

Java/J2EE

SQL

jQuery

AJAX

Discovery & CMDB

Mid Server

Scripting

Workflows

Reports & Dashboards

Transforms/Import Sets

Update Sets

Integrations

Education

Bachelor's Degree in Computer Science/IT/Engineering

Financial Service domain knowledge (Desirable)

Tools

VS Code

NOW CLI

Visual Studio Code

Job description

Job Details

SNOW CMDB/ITOM Developer

ServiceNow Developer Dallas,TX Posted:9/23/2026 Job Description Job ID#: 65009

Job Category: SNOW CMDB/ITOM Developer

Position Type: Contract

Duration: Long-Term

Remaining Positions: 2

Details

Stefanini Group is hiring! Stefanini is looking for ServiceNow Developer in Dallas, TX

RESPONSIBILIITES

• As an Application Developer for the ServiceNow team, you will have the following responsibilities.
• Plan, execute, monitor, control, and close all technical tasks related to configuration and implementation
• Provide software coding and customization including, but not limited to: screen tailoring, workflow administration, report setup, data imports, integration, scripting, third party software integrations, and custom application development
• Leverage the ServiceNow SDK (NOW SDK) to design, build, and package scoped applications locally within Visual Studio Code Desktop, utilizing ServiceNow Fluent and modern command-line interface (CLI) tools
• Utilize Now Assist for Creator generative AI capabilities to accelerate application development, automate playbook and flow generation, and streamline code creation
• Update and maintain a comprehensive testing protocol for Service Now instance upgrades with the purpose of certifying all applications for use after the upgrade completes
• Design, develop, test, and deploy various Service Now product needs in banking environment within SDLC
• Own and drive enhancements to improve reliability and performance of existing solutions
• Analysing risks, gaps in the existing environment/applications and resolve them
• Drive enhancing scalability, performance, and monitoring strategies for the existing platform
• Collaborating with clients in requirement gathering and providing multiple logical solutions
• Challenge existing solutions, processing and suggest different ways to solve problem or improve stability
• Build/improve run books for quality documentation and auditing purpose
• Effectively manage projects while maintaining a high level of attention to detail adaptable to change and able to work independently and as part of a team

Job Requirements Details

• 8+ years of ServiceNow platform experience preferably in development and implementation
• Hands-on experience with the ServiceNow SDK (NOW SDK), including local application initialization, metadata transformation, and deploying scoped applications from a local IDE (e.g., VS Code).
• Proficiency in ServiceNow Fluent for defining application metadata in code, alongside server-side JavaScript modules and third-party libraries.
• Experience leveraging Now Assist for Creator (or similar generative AI developer tools) to optimize development efficiency, code generation, and workflow automation.
• Hands on experience with incident management, problem management, change management, knowledge management, service catalog, service level management (SLM), workflows and email notifications
• Good understanding of core platform features, flow designer, ACLs, server side APIs and client side APIs in ServiceNow
• Good knowledge on ATF, reports, dashboards, import sets, transformations, update sets and system clone, upgrades in ServiceNow
• Hands on experience on development of custom scoped applications
• Java, J2EE, Servlet, JSP, XML, AJAX, SQL, jQuery, JavaScript and any web-based development tools
• Good understanding on ITSM, CSM modules Event Management, Integrations, Orchestration
• Hands on experience on working with Rest API's
• A fair understanding of MID Server Configuration, CMDB, discovery and asset management
• Good knowledge and experience on debugging, troubleshooting mechanisms in ServiceNow
• Demonstrated success at delivery of assignments with tight deadline.
• Ability to work independently, but strong team player with experience of working as part of a global team.
• Self-starter mind set with the ability to share ideas, identify and drive opportunities.
• Strong problem analysis skills to include the use of mathematical concepts to validate results
• Strong analytical skills with the ability to collect, organize, disseminate, and present significant amounts of information with an attention to detail
• Clear and concise communication with superior written and verbal communication skills.
• Manage and prioritize work effectively with minimal supervision
• Must have good verbal and written communication skills with ability to articulate the technical and functional aspects of the problem to senior stakeholders.
• Coordinate and solve complex technical data and transformation issues.
• Obtain and analyze/interpret business requirements to purpose sustainable solutions in Service Now.
• Answer 'how to' technical and application configuration questions.
• Develop, maintain, and execute reports to ensure system operation meets performance targets.
• Create and maintain system design and operations documentation

QUALIFICATIONS

• Bachelor's Degree (or equivalent or higher) in Computer Science, Information Technology, Engineering or a related field
• Financial Service domain knowledge whilst, not a pre-requisite is desirable

Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers. About Stefanini Group: The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company

Pay Range: $ 60.00 - $ 62.00