ServiceNow Developer

Premise Health; Brentwood (TN); Hybrid; USD 95,000 - 125,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and disability insurance

401(k) with company match

Paid holidays and vacation

Job summary

Premise Health is seeking a ServiceNow Developer to support and enhance our ServiceNow platform. The role is full-time and hybrid, based in Brentwood, TN, with responsibilities spanning development, configuration, testing, and production deployment.

You will collaborate with business teams, apply best practices, and integrate with Jira and Wrike while staying current with SN releases to improve efficiency and scalability.

Qualifications

• Bachelor’s degree or equivalent work experience.
• ServiceNow Certified System Administrator required or obtained within 6 months after hire.
• 3+ years of experience as a ServiceNow Administrator and/or Developer.
• 2+ years of system administration experience.
• 2+ years of JavaScript development experience.
• Experience building custom applications.
• Experience integrating with third-party applications.
• Previous exposure to large scale projects.

Responsibilities

• Develop and configure out-of-the-box and custom ServiceNow apps using no-code, low-code, and pro-code approaches.
• Participate in discussions to assess feasibility, effort, and impact of requests.
• Collaborate to apply development standards for consistency across changes.
• Validate requirements with business teams on security and scalability.
• Create, edit, and maintain complex ServiceNow workflows.
• Carry out unit testing and defect resolution, and migrate changes to production.
• Create and maintain technical design and documentation.
• Maintain ServiceNow environment and troubleshoot cross-system issues.
• Integrate with Jira, Wrike, and other third-party apps.

Skills

ServiceNow experience

JavaScript development

Analytical thinking

Education

Bachelor’s degree or equivalent

Tools

Jira

Wrike

FalconShield

Job description

Premise Health is Different on Purpose

Premise Health serves large organizations and their people with exceptional healthcare. The result? Better experiences, better health, and better value, all while helping organizations lower their healthcare costs.

Premise's mission is to help people get, stay, and be well. Come join us and see for yourself why amazing health starts with amazing healthcare. For more information, visit www.premisehealth.com.

The ServiceNow Developer will be part of the team responsible for supporting ServiceNow and related business applications. Responsibilities include day-to-day platform maintenance, prompt resolution of unplanned issues affecting end users, development and configuration of enhancements that support business needs, and end-user support as needed.

This is a full time, hybrid,ServiceNow Developer role located in Brentwood, TN.

What You'll Do:

• Develop and configure out-of-the-box and custom applications using no-code, low-code, and pro-code approaches while following ServiceNow best practices for security, scalability, maintainability, and platform longevity.
• Participate in business and technical discussions and provide input on the feasibility, effort, and potential impact of requests.
• Collaborate with team members and apply established development standards and best practices to support a consistent approach to system modifications.
• Collaborate with the business and other Business Application team members to validate business requirements and any considerations (security, scalability, limits).
• Collaborate with developers for other systems as needed to create and maintain integrations across the business.
• Perform custom development (as required) and 3rd party integrations.
• Create, edit, and maintain a complex series of ServiceNow work flows.
• Carry out unit-testing and defect resolution.
• Carry out migration of the changes to production.
• Create and maintain technical design and documentation, with feedback from business.
• Maintain Premise Health’s ServiceNow environment
• Work with integrated platform teams to troubleshoot and resolve cross-system issues as needed.
• Participate in code reviews to ensure code quality and adherence to best practices
• Manage and update workflows and approvals.
• Work with third party applications including Jira, Wrike, FalconShield, among others.
• Stay current with ServiceNow releases and corresponding documentation. Recommend the implementation of new functionalities when beneficial.
• Proactive system maintenance including Security Reviews, Release Updates, and Impact.
• Seek out ways to utilize ServiceNow University and Impact Accelerators to improve processes and productivity and make recommendations to support an organization scaling at a rapid pace.
• Assist with release cycles and story development for Agile methodology.
• Perform other duties as assigned by leader.

What You'll Bring:

• Bachelor’s Degree or equivalent work experience.
• ServiceNow Certified System Administrator certification required or obtained within an 6 months after hire
• Additional ServiceNow certifications, such as Certified Application Developer or implementation specialist credentials, preferred.
• 3+ years of experience as a ServiceNow Administrator and/or Developer.
• 2+ years of system administration experience.
• 2+ years of JavaScript development experience.
• Experience building custom applications
• Experience in gathering and analyzing requirements to improve existing processes
• Previous experience integrating with third-party applications
• Previous exposure and/or participation with large scale projects

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits.

Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.