ServiceNow Cyber Strategy & Transformation Lead

Deloitte France; Jacksonville (FL); On-site; USD 163,000 - 322,000; Full time

Job summary

Deloitte seeks a ServiceNow Senior Manager to lead cyber risk work on IRM, GRC, and SecOps. You will design, configure, and deploy ServiceNow solutions, mentor global teams, and translate client needs into scalable platforms. Travel ~50% may be required for client engagements.

The role emphasizes governance, risk management, and security operations, with opportunities to shape practice development and go-to-market strategies.

Qualifications

• BA/BS degree in Computer Science, Cyber Security, Information Security, Engineering, IT, Finance or related field.
• 10+ years of hands-on experience in Tech Risk solution design and architecture.
• Experience in ITOM, ITAM, IRM, SecOps, TPRM.
• 10+ years of deep ServiceNow expertise with certifications and hands-on design.
• 10+ years leading ServiceNow implementations including architecture.
• Previous consulting or Big 4 experience.
• Ability to travel 50% on average.
• Limited immigration sponsorship may be available.

Responsibilities

• Develop and execute strategies for integrated risk management (IRM), governance, risk, and compliance (GRC), and Security Operations (SecOps) leveraging the ServiceNow platform.
• Design and implement enterprise risk and compliance frameworks aligned with industry standards (ISO 27001, NIST, COBIT, PCI, HIPAA) using ServiceNow GRC and SecOps modules.
• Oversee the delivery of ServiceNow-based cyber risk solutions, ensuring alignment with best practices and evolving client needs.
• Lead the assessment, configuration, and deployment of ServiceNow IRM, GRC, and SecOps modules, including ITSM, ITAM, CMDB, and automation workflows.
• Drive continuous improvement by applying industry-leading practices and ServiceNow capabilities to enhance cyber risk management and service delivery.
• Serve as a trusted advisor to executive stakeholders, translating business requirements into effective ServiceNow technical solutions.
• Contribute to practice development by creating go-to-market strategies and innovative ServiceNow-based solutions for client cyber risk challenges.
• Provide thought leadership on ServiceNow GRC and SecOps trends and evaluate emerging requirements and technologies.
• Lead and mentor global teams to ensure high-quality delivery of ServiceNow cyber risk management services.
• The team

Skills

ServiceNow

Cyber risk

GRC

Education

BA/BS degree in relevant field

Tools

ServiceNow

ITOM

ITAM

IRM

SecOps

TPRM

Job description

Deloitte seeks a ServiceNow Senior Manager to lead cyber risk work on IRM, GRC, and SecOps. You will design, configure, and deploy ServiceNow solutions, mentor global teams, and translate client needs into scalable platforms. Travel ~50% may be required for client engagements.

The role emphasizes governance, risk management, and security operations, with opportunities to shape practice development and go-to-market strategies.