ServiceNow Cyber Strategy Senior Manager

Deloitte France; Indianapolis (IN); On-site; USD 163,000 - 322,000; Full time

Job summary

Deloitte's Cyber Strategy & Transformation team is seeking a ServiceNow Senior Manager to lead risk and compliance implementations for clients. You will design, configure, and deploy IRM, GRC, and SecOps on the ServiceNow platform, mentor global teams, and translate business requirements into technical solutions.

The role requires deep ServiceNow expertise, 10+ years in tech risk, and a track record in consulting.

Qualifications

• 10+ years hands-on experience in tech risk solution design and architecture.
• Experience with ITOM/ITAM/IRM/SecOps/TPRM and related platforms.
• Advanced ServiceNow certifications and hands-on implementation experience.
• Willingness to travel ~50% and prior consulting/Big 4 experience.

Responsibilities

• Develop and execute strategies for integrated risk management (IRM), governance, risk, and compliance (GRC), and Security Operations (SecOps) leveraging the ServiceNow platform.
• Design and implement enterprise risk and compliance frameworks aligned with ISO 27001, NIST, COBIT, PCI, HIPAA using ServiceNow GRC and SecOps modules.
• Oversee delivery of ServiceNow-based cyber risk solutions ensuring alignment with best practices.
• Lead assessment, configuration, and deployment of ServiceNow IRM, GRC, and SecOps modules, including ITSM, ITAM, CMDB, and automation workflows.
• Drive continuous improvement by applying industry-leading practices and ServiceNow capabilities.
• Serve as trusted advisor to executive stakeholders translating business requirements into ServiceNow solutions.
• Contribute to practice development by creating go-to-market strategies and innovative ServiceNow-based solutions.
• Provide thought leadership on ServiceNow GRC and SecOps trends and emerging technologies.
• Lead and mentor global teams to ensure high-quality delivery of ServiceNow cyber risk management services.

Skills

Team leadership

Communication skills

Problem solving

Client-facing

ServiceNow expertise

Education

BA/BS Degree in Computer Science, Cyber Security, Information Security or related field

Tools

ServiceNow

ITSM

ITAM

IRM

GRC

SecOps

Job description

Deloitte's Cyber Strategy & Transformation team is seeking a ServiceNow Senior Manager to lead risk and compliance implementations for clients. You will design, configure, and deploy IRM, GRC, and SecOps on the ServiceNow platform, mentor global teams, and translate business requirements into technical solutions.

The role requires deep ServiceNow expertise, 10+ years in tech risk, and a track record in consulting.