ServiceNow Cyber Strategy Lead

Deloitte France; Tampa (FL); Remote; USD 105,000 - 208,000; Full time

Job summary

Deloitte seeks a ServiceNow Senior Consultant to join the Cyber Strategy & Transformation team. You will lead requirements workshops, map current and future-state processes, and support design and configuration across ITOM, ITAM, IRM, Security Operations, and more.

This role requires 2+ years delivering ServiceNow projects in a client-facing setting, strong communication, and the ability to travel about 50% to serve clients.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Cyber Security, Engineering, Information Technology, Finance, or Business
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Responsibilities

• Leading requirements workshops and stakeholder interviews to capture, validate, and document business requirements, user stories, and current-state and future-state process flows.
• Analyzing processes and tools to identify opportunities for ServiceNow configuration and automation across ITOM, ITAM, IRM, Security Ops, and TPRM.
• Supporting functional design and configuration of ServiceNow solutions, including forms, workflows, notifications, SLAs, dashboards, roles, and access controls.
• Documenting data models, taxonomies, workflows, controls, and reporting requirements for governance use cases.
• Producing project artifacts, including requirements docs, functional designs, test scenarios, training materials, and deployment support.
• Collaborating with client stakeholders and teams to support demonstrations, user acceptance testing, and solution adoption.

Skills

Communication

Team collaboration

Project leadership

Time management

Professional demeanor

Deadline-oriented

Clear guidance

Education

Bachelor's degree in Computer Science or related field

Tools

ITOM

ITAM

IRM

Security Operations

Third-Party Risk Management

Job description

Deloitte seeks a ServiceNow Senior Consultant to join the Cyber Strategy & Transformation team. You will lead requirements workshops, map current and future-state processes, and support design and configuration across ITOM, ITAM, IRM, Security Operations, and more.

This role requires 2+ years delivering ServiceNow projects in a client-facing setting, strong communication, and the ability to travel about 50% to serve clients.