ServiceNow CMDB Lead & Architecture Strategist

Foot Locker; United States; On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Employee Discount

Paid Time Off

Medical | Dental | Vision Coverage

401(k) | Roth 401(k)

Life Insurance

Flexible Spending Account

Paid Parental Leave

Opportunities for Advancement

Tuition Reimbursement for Qualified C-

Strong Company Culture

Employee Resource Groups

Job summary

Foot Locker is seeking a skilled CMDB/ServiceNow professional to lead data integrity and architecture for CMDB, SACM, and related ITSM processes. You will collaborate with Enterprise Architects and stakeholders to design, implement, and govern ServiceNow configurations that sustain CI data accuracy and lifecycle management.

The role requires expertise in CMDB concepts, ITIL practices, and hands-on ServiceNow development, with a focus on data models, testing, and release coordination.

Qualifications

• 3+ years experience with CMDB, IRE, Discovery and Reconciliation.
• ITIL Foundation Certification.
• ServiceNow CMDB Fundamentals completion.
• ServiceNow Configuration Compliance Essentials completion.

Responsibilities

• Provide subject matter expertise, acting as technical product advocate, design, develop and implement ITIL processes where CMDB services are consumed by ITSM, ITOM, SACM, Knowledge, Demand and Release Management modules within ServiceNow platform.
• Researches and evaluates alternative solutions and recommends the most efficient and cost-effective solutions.
• Translates requirements into functional and technical requirements.
• Develop technical design documents.
• Designs and develops extensions to ServiceNow data model in support of CMDB, SACM and other modules.

Skills

CMDB

Discovery

Reconciliation

ServiceNow

Education

ITIL Foundation Certification

ServiceNow CMDB Fundamentals

ServiceNow Configuration Compliance Essentials

Tools

ServiceNow Platform

Job description

Foot Locker is seeking a skilled CMDB/ServiceNow professional to lead data integrity and architecture for CMDB, SACM, and related ITSM processes. You will collaborate with Enterprise Architects and stakeholders to design, implement, and govern ServiceNow configurations that sustain CI data accuracy and lifecycle management.

The role requires expertise in CMDB concepts, ITIL practices, and hands-on ServiceNow development, with a focus on data models, testing, and release coordination.