ServiceNow Business Process Consultant - CSM

Alldus; United States; On-site; USD 100,000 - 140,000; Full time

Job summary

A leading company is seeking an experienced ServiceNow Business Process Consultant to innovate projects across Commercial and Government sectors. You'll work on enhancing ServiceNow modules like CSM while gathering requirements and ensuring project success. This full-time position offers a competitive salary with various benefits.

Benefits

Medical insurance

Paid paternity leave

Tuition assistance

Disability insurance

Child care support

401(k)

Vision insurance

Paid maternity leave

Student loan assistance

Qualifications

• 2+ years in ServiceNow experience minimum.
• Previous consultancy experience.
• ServiceNow end-to-end implementation experience in CSM required.

Responsibilities

• Lead processes for ServiceNow projects focused across the Government sector.
• Gather business requirements to translate them into workable solutions.
• Develop and deliver end-user testing or training, write user stories, draw process flow.

Skills

ServiceNow Functional Background

Consulting

Job description

ServiceNow Business Process Consultant - CSM

ServiceNow Business Process Consultant - CSM

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This range is provided by Alldus. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$100,000.00/yr - $140,000.00/yr

Direct message the job poster from Alldus

Senior Consultant at Alldus | ServiceNow | Community-Driven | United States | Helping Leaders connect with the top talent in ServiceNow |

ServiceNow Business Process Consultant

Full Time

Salary: $100-140k depending on experience + Benefits & Bonus

Overview:

We are looking for an experienced ServiceNow Business Process Consultant to join an expanding team, doing innovative project work in the platform across Commercial and local Government projects, primarily focused in CSM.

What will you be doing:

• Lead processes for ServiceNow projects focused across the Government sector
• Focus on advancements within CSM, FSM and other ServiceNow modules
• Be the face of the business in speaking with clients to solve their pain points
• Lead functional process workshops
• Design bespoke processes that assist the client in overcoming obstacles and achieving project success.
• Gather business requirements to translate them into workable solutions.
• Develop and deliver end-user testing or training, write user stories, draw process flow, write test cases etc
• Support the project while collaborating closely with a team of professionals within the ServiceNow Development team & the ServiceNow Architect

Experience:

• Strong ServiceNow functional background
• 2+ years in ServiceNow experience minimum
• Previous consultancy experience
• ServiceNow end-to-end implementation experience in CSM required

For more information about this position, get in contact today!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology, Other, and Consulting

• Industries

  Information Services, Software Development, and IT Services and IT Consulting

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Inferred from the description for this job

Medical insurance

Paid paternity leave

Tuition assistance

Disability insurance

Child care support

401(k)

Vision insurance

Paid maternity leave

Student loan assistance

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