ServiceNow Associate Consultant

ConfigureTek; Peachtree Corners (GA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

ConfigureTek is seeking an experienced ServiceNow Associate Consultant in Peachtree Corners, GA. This full-time role will focus on delivering consulting services, enhancing service delivery, and providing expertise in ServiceNow ITOM solutions.

The ideal candidate will have a Bachelor’s in Computer Science and at least 2 years of IT software experience. Responsibilities include developing custom solutions, delivering projects, and enhancing client knowledge in IT Operations Management.

Qualifications

• At least 2 years in IT software experience, with 1-2 years administering or supporting ServiceNow products.
• Experience in software consulting or development.
• Comprehensive knowledge of networking concepts and relational databases.

Responsibilities

• Deliver consulting services for ServiceNow ITOM products.
• Develop custom software solutions as needed.
• Prepare technical documentation as required.

Skills

Experience with ServiceNow products

ITIL v3 knowledge

Scripting and software development

Communication skills

Knowledge of operating systems

Education

Bachelor of Science in Computer Science

Tools

REST

SOAP

Linux

Windows

MySQL

MSSQL

Oracle

Job description

Job Description

ConfigureTek is seeking an experienced software consultant or software developer to become a part of our fast‑growing professional services business. This role focuses on delivering consulting services to our customers, enhancing and growing our service delivery capabilities, and becoming the preferred partner for the ServiceNow ITOM solution with expertise in ITSM products.

Ideal candidate will have at least 2 years of IT software experience with 1‑2 years administering, supporting or implementing ServiceNow products. The successful candidate will have experience in IT software with a background in software consulting or development.

Job duties

• Delivery of consulting services to install, configure, and integrate software products from ServiceNow with a focus on the ITOM based products (discovery, service mapping, configuration management, event management).
• Develop custom software solutions as required through scripting and software development.
• Prepare technical documentation as specified in customer contracts and as internally required.
• Support the development and growth of the services delivered by ConfigureTek.
• Deliver projects on customer premises or remotely as required. Most engagements are remote.
• Enhance customer knowledge in IT Operations Management with ITIL v3 framework.
• Excellent verbal and written communication skills required.

Qualifications

• Expertise and experience with ServiceNow products required.
• Experience with discovery, service mapping, and configuration management (CMDB) is a real plus.
• Accreditations in ServiceNow System Administrator and products such as Discovery, Service Mapping, and ITOM are preferred.
• At least 2 years in a consulting or software development position delivering software implementation engagements.
• Experience in multiple application architectures and supporting technologies.
• Web service proficiency (REST, SOAP) as well as XML and JSON knowledge.
• Knowledge and/or experience working with operating systems (Linux, Windows).
• Knowledge of networking concepts such as IP addressing, firewalls, ports.
• Knowledge of relational databases (MySQL, MSSQL, Oracle).
• Excellent communication skills required, verbal as well as written.
• Must have legal authorization to work in the US. We do NOT sponsor visas.
• Bachelor of Science degree in Computer Science or related degree required.

Job Details

Role: ServiceNow Associate Consultant

Location: Atlanta, GA and Toronto, ON

Job Status: Full‑Time, or Contract

Start Date: ASAP