ServiceNow Architect: ITSM & ITOM Solutions Lead

GoIntellects Inc.; Washington (District of Columbia); On-site; USD 140,000 - 190,000; Full time

Job summary

District of Columbia Government is seeking a ServiceNow Architect for a long-term government contract in Washington, DC. The role focuses on ITSM, ITAM, and change management across DC projects, with hands-on platform development and integrations to enterprise systems.

Responsibilities include technical leadership, requirements analysis, and governance to ensure secure, scalable solutions. Interviews are in-person at the DC worksite.

Qualifications

• Bachelor’s degree in IT or related field or equivalent experience.
• Certified ServiceNow Architect (CTA) and CIS preferred.

Responsibilities

• Design end-to-end ServiceNow solutions aligning with objectives.
• Provide technical leadership to development teams and stakeholders.
• Gather requirements and translate to technical specifications.
• Develop platform using JavaScript, GlideScript, HTML, CSS.
• Design integrations via REST/SOAP and ensure data integrity.
• Monitor and optimize performance; enforce governance and security.
• Create documentation and provide training.

Skills

ServiceNow

CTA

CIS

API integrations

Education

Bachelor's degree in IT/CS

Tools

REST

SOAP

MID Servers

JavaScript

Job description

District of Columbia Government is seeking a ServiceNow Architect for a long-term government contract in Washington, DC. The role focuses on ITSM, ITAM, and change management across DC projects, with hands-on platform development and integrations to enterprise systems.

Responsibilities include technical leadership, requirements analysis, and governance to ensure secure, scalable solutions. Interviews are in-person at the DC worksite.