ServiceNow Architect

CloudWave; Tysons (VA); Hybrid; USD 150,000 - 190,000; Full time

Job summary

CloudWave is seeking a Senior ServiceNow Architect to guide complex implementations from design through delivery. The role requires leadership of developers and process consultants, strong governance, and the ability to navigate change with solid time management.

The position is hybrid and based in Tysons Corner, VA, with US-citizenship eligibility required. Ideal candidates bring end-to-end platform design ownership, RBAC/ACL design, and expert knowledge of Service Portal, Flow Designer, and

Qualifications

• Senior ServiceNow architect with end-to-end platform design ownership.
• RBAC/ACL design, Service Portal, Flow Designer, Script Includes, scoped architecture.
• Inbound/outbound integration design including scripted REST APIs and mTLS.
• Data model design and knowledge/user criteria access control.
• US person and CONUS-based work only.

Responsibilities

• Guide clients through complex ServiceNow implementations.
• Mentor and lead developers and business process consultants.
• Provide best-practice recommendations and governance.
• Manage change and time effectively within projects.

Skills

End-to-end platform design

RBAC/ACL design

Service Portal

Flow Designer

Script Includes

Integration design

mTLS / certificate handling

Data model design

Leadership

Tools

REST APIs

Certificate handling

Keystore handling

Job description

Please Note: Due to federal government norms, only US Citizens are eligible for this position.

Job Description:

Title: ServiceNow Architect:

This role involves being a ServiceNow expert guiding clients through the most complex and demanding ServiceNow implementations and providing advice on best practices. This individual will need to be ambitious work independently and also mentor and lead the developer(s) & business process consultant(s). The ability to handle change ambiguity and good time management will be critical in this role.Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.

Required Skills:

• Senior ServiceNow architect with end-to-end platform design ownership
• RBAC/ACL design, Service Portal, Flow Designer, Script Includes, scoped application architecture
• Inbound/outbound integration design (scripted REST APIs, mTLS, certificate/keystore handling)
• Data model design and knowledge/user criteria access control
• US person, CONUS-based work only

Work Location: Hybrid remote in Tysons Corner, VA 22102