ServiceNow Architect

Metronome, LLC; Tysons (VA); Hybrid; USD 187,000 - 203,000; Full time

Job summary

Metronome is seeking a ServiceNow Architect to provide overall guidance for architecting, implementing, and maintaining innovative ServiceNow solutions. The role focuses on leveraging out-of-the-box modules and migrating legacy apps to the DLA Enterprise ServiceNow platform.

You will align designs with architecture principles, serve as the technical gateway, and lead end-to-end SDLC activities from requirements to go-live, working in a hybrid Tysons Corner environment.

Qualifications

• U.S. Citizenship required.
• Ability to obtain a Secret clearance.
• Bachelor's degree or 10 years of relevant experience.
• 5 years of total work experience.
• ServiceNow CAD and CSA certifications.
• Strong understanding of ServiceNow architecture and data model.
• Experience with ServiceNow APIs for low-code/no-code development.
• Experience building solutions using an API gateway over HTTP methods.
• Experience in agile and hybrid low-code environments.
• Proficiency with JavaScript, HTML, CSS, and XML.

Responsibilities

• Ensure designs align with ServiceNow architecture principles and are reusable.
• Serve as technical gateway between designs and delivery teams.
• Provide insights into ServiceNow capabilities and roadmap.
• Perform ServiceNow analysis, architecture, and development activities.
• Support requirements elicitation, design, testing, and go-live.
• Manage solution design, development, testing, and go-live support.
• Translate requirements into sustainable ServiceNow implementations.
• Define sustainment governance and operational transitions.
• Refine data requirements with SMEs.
• Guide design and migration activities from requirements.
• Collaborate with customer SMEs and senior leadership to meet requirements.
• Present solution approaches and roadmaps to senior stakeholders.
• Ensure platform capabilities are used effectively to achieve outcomes.
• Support system integration with web services and related technologies.
• Participate in full SDLC: analysis, design, coding, testing, deployment.

Skills

ServiceNow Architecture

ServiceNow CAD

ServiceNow CSA

JavaScript

HTML

CSS

XML

APIs

SDLC

Agile/Hybrid Low-Code

Education

Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or related discipline, or ten years of relevant experience

Job description

Tysons Corner, VA (Hybrid)

full time

Secret

$187,000 - $203,000

Position Overview

Metronome has an immediate need for a ServiceNow Architect who will be responsible for providing the overall guidance and structure for architecting, implementing, and maintaining innovative solutions and approaches. This position supports technical solution and development / implementation of solutions that leverage the OOTB ServiceNow modules and/ or scoped to migrate legacy applications to the DLA Enterprise ServiceNow platform.

Duties & Responsibilities

• Ensure all designs created by different teams align with ServiceNow architecture principles and are reusable, reliable, and adaptive.
• Act as the technical gateway between approved designs and project delivery teams, including project managers, business analysts, and developers.
• Provide insight and expertise into ServiceNow platform capabilities and roadmap.
• Perform ServiceNow analysis, architecture, and application development activities.
• Support requirements elicitation, design, development, testing, training, implementation, and go-live activities.
• Manage ServiceNow solution design, development, testing, and go-live support.
• Translate business and functional requirements into sustainable ServiceNow implementations.
• Work with project resources to define sustainment governance and operational transition processes.
• Work with technical SMEs to identify and refine data requirements.
• Provide guidance to convert requirements into design and migration activities.
• Work with customer SMEs and senior leadership to ensure system requirements are met.
• Present solution approaches and roadmaps to senior stakeholders.
• Ensure platform capabilities are efficiently and effectively utilized to achieve desired business outcomes.
• Support systems integration utilizing web services and related technologies.
• Participate throughout the full Software Development Life Cycle (SDLC), including analysis, design, coding, testing, and production deployment.

Required Qualifications

• U.S. Citizenship required.
• Ability to obtain a Secret clearance.
• Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or related discipline, or ten (10) years of relevant experience.
• Five (5) years of total work experience.
• ServiceNow Certified Application Developer (CAD).
• ServiceNow Certified System Administrator (CSA).
• Strong understanding of ServiceNow architecture, data model, and core concepts.
• Experience with ServiceNow APIs supporting low-code/no-code development.
• Knowledge of configuring ServiceNow to receive requests through an API Gateway using standard HTTP methods (GET, POST, PUT, DELETE).
• Experience developing application and process automation solutions.
• Experience working in agile and hybrid low-code development environments using ServiceNow Agile 2.0.
• Proficiency with JavaScript, HTML, CSS, and XML.