ServiceNow Application Developer

Soni; Philadelphia (Philadelphia County); On-site; USD 80,000 - 100,000; Full time

Job summary

Soni Resources is seeking a ServiceNow Application Developer to support and enhance our enterprise ITSM platform. You’ll develop new solutions, maintain existing modules, and ensure smooth integrations across systems, working with IT and business stakeholders to drive automation and process improvements.

You’ll focus on configuring ServiceNow ITSM, reporting, and platform upgrades while adhering to SDLC best practices and governance.

Qualifications

• 3+ years’ experience as a ServiceNow Administrator/Developer (large or enterprise environment preferred).
• Strong skills in ServiceNow scripting, automation, REST APIs, and integrations.
• Knowledge of cloud platforms (Azure preferred), SSO, LDAP, JDBC.
• Strong problem-solving, communication, and stakeholder management skills.
• Experience with audit/reporting, workflows, and technical documentation.

Responsibilities

• Develop, configure, and maintain ServiceNow ITSM, workflows, and integrations.
• Partner with business teams to design new solutions and optimize processes.
• Support day-to-day requests, troubleshooting, and enhancements.
• Manage upgrades, patching, and system performance improvements.
• Create and maintain custom reports, dashboards, and audit controls.
• Document solutions, follow SDLC best practices, and support change/release management.

Skills

ServiceNow scripting

Automation

REST APIs

Integrations

Problem-solving

Communication

Stakeholder management

Tools

ServiceNow

Azure

SSO

LDAP

JDBC

Job description

Soni Resources is seeking a ServiceNow Application Developer to support and enhance our enterprise ITSM platform. This role will focus on developing new solutions, maintaining existing modules, and ensuring smooth integrations across systems. You’ll work closely with IT and business stakeholders to deliver automation, process improvements, and platform upgrades that drive efficiency and compliance.

What You’ll Do

• Develop, configure, and maintain ServiceNow ITSM, workflows, and integrations
• Partner with business teams to design new solutions and optimize processes
• Support day-to-day requests, troubleshooting, and enhancements
• Manage upgrades, patching, and system performance improvements
• Create and maintain custom reports, dashboards, and audit controls
• Document solutions, follow SDLC best practices, and support change/release management

What We’re Looking For

• 3+ years’ experience as a ServiceNow Administrator/Developer (large or enterprise environment preferred)
• Strong skills in ServiceNow scripting, automation, REST APIs, and integrations
• Knowledge of cloud platforms (Azure preferred), SSO, LDAP, JDBC
• Strong problem-solving, communication, and stakeholder management skills
• Experience with audit/reporting, workflows, and technical documentation

Nice to Have

• ServiceNow Certified Administrator
• Hands-on experience with platform upgrades
• Background in application programming
• Familiarity with change and release management processes

Compensation: $80,000 to $100,000 annually

Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.