ServiceNow Analyst - ITSM & Automation Enthusiast
HCLTech
Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.
Benefits offered by this job
Job summary
HCLTech in Mooresville, NC is seeking a ServiceNow Analyst to assist in developing, configuring, and maintaining ServiceNow applications and modules. You will support workflows, forms, catalogs, business rules, and UI policies, while collaborating with engineers and analysts.
Responsibilities include troubleshooting platform issues, participating in testing, deployments, and upgrades, and documenting configurations and solutions.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
- 0-3 years of experience with ServiceNow development, administration, or related platform support.
- Basic understanding of IT Service Management (ITSM) concepts.
- Experience with software development fundamentals is preferred.
Responsibilities
- Assist in developing, configuring, and maintaining ServiceNow applications and modules.
- Support implementation of workflows, forms, catalogs, business rules, client scripts, and UI policies.
- Troubleshoot and resolve basic ServiceNow platform issues.
- Participate in testing, deployment, and release management activities.
- Support platform upgrades and patch implementations.
Skills
Education
Tools
Job description
HCLTech in Mooresville, NC is seeking a ServiceNow Analyst to assist in developing, configuring, and maintaining ServiceNow applications and modules. You will support workflows, forms, catalogs, business rules, and UI policies, while collaborating with engineers and analysts.
Responsibilities include troubleshooting platform issues, participating in testing, deployments, and upgrades, and documenting configurations and solutions.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
