ServiceNow AI & Workflow Consultant

Tata Consultancy Services; United States; On-site; USD 80,000 - 100,000; Full time

Job summary

Tata Consultancy Services is seeking a core delivery resource for their team in the United States. This role demands strong ServiceNow configuration abilities and AI feature delivery skills, ideally suited for candidates with 4 to 8 years of relevant experience.

Responsibilities include executing build tasks guided by the architect, customizing platform features, and ensuring proactive communication regarding project risks. Interested candidates should have proven proficiency in workflow design and related technical skills.

Qualifications

• 4 - 8 years of experience in relevant fields.
• Strong ServiceNow configuration and AI feature delivery skills.
• Ability to execute tasks under direction.

Responsibilities

• Core delivery resource within the pod.
• Executes build tasks under architect direction.
• Proactive risk flagging to the Project Manager.

Skills

Platform configuration and customization (JS, GlideScript)

CMDB foundation setup, population and data modeling

Flow Design for custom workflows or integrations

Now Assist skills and Agentic AI flow design

Business rule design and process analysis

Test execution, defect triage and resolution

Job description

Tata Consultancy Services is seeking a core delivery resource for their team in the United States. This role demands strong ServiceNow configuration abilities and AI feature delivery skills, ideally suited for candidates with 4 to 8 years of relevant experience.

Responsibilities include executing build tasks guided by the architect, customizing platform features, and ensuring proactive communication regarding project risks. Interested candidates should have proven proficiency in workflow design and related technical skills.