ServiceNow AI Principal Technical Consultant - Remote

CruiTek, LLC; United States; Remote; USD 165,000 - 248,000; Full time

Job summary

CruiTek, LLC is seeking a ServiceNow/AI Principal Technical Consultant for a remote engagement with 25% travel in the United States. You will architect, design, develop, and deploy AI-powered solutions on the ServiceNow platform, including Now Assist, AI Agents, and GenAI-enabled workflows.

You will lead a delivery team, mentor junior consultants, ensure documentation, and own project outcomes. This role requires extensive professional services experience with ServiceNow and AI, plus strong

Qualifications

• Subject matter expert on the ServiceNow platform with AI capabilities.
• Expert-level development with scripting for AI Agent configuration and workflow orchestration.
• Strong communication and client-facing professionalism.

Responsibilities

• Architect, design, and deploy AI-powered solutions on the ServiceNow platform.
• Lead and mentor a collaborative delivery team and ensure quality documentation.
• Deliver value-added integration and consultative services in Enterprise AI.
• Maintain executive-level communication and travel up to 25%.

Skills

ServiceNow architecture

AI and GenAI integration

Sr consultant experience

Client-facing communication

AI agentic capabilities

Scripting on ServiceNow

Tools

ServiceNow scripting

Integration tooling

Job description

CruiTek, LLC is seeking a ServiceNow/AI Principal Technical Consultant for a remote engagement with 25% travel in the United States. You will architect, design, develop, and deploy AI-powered solutions on the ServiceNow platform, including Now Assist, AI Agents, and GenAI-enabled workflows.

You will lead a delivery team, mentor junior consultants, ensure documentation, and own project outcomes. This role requires extensive professional services experience with ServiceNow and AI, plus strong