ServiceNow AI Engineer: IRM/GRC & AI Workflows

KPG99 INC; Phoenix (AZ); On-site; USD 130,000 - 170,000; Full time

Benefits offered by this job

Discretionary annual incentive

Comprehensive medical coverage

Parental leaves

401K plan

Training reimbursement

Time off and holidays

Legal/financial assistance

Job summary

KPG99 INC is seeking a ServiceNow AI Engineer in Phoenix to design and build AI-powered experiences focused on IRM, GRC, BCM, Privacy and Enterprise Risk. You will work on Now Assist, Agentic Workflows and platform automation to deliver secure, compliant employee experiences.

Ideal candidates bring 5+ years in ServiceNow development, strong IRM/GRC knowledge, and hands-on experience with Studio, Flow Designer, and IntegrationHub. Certifications are preferred.

Qualifications

• 5+ years of ServiceNow development experience with 1–2 years in IRM/GRC.
• Design, implement and optimize AI-powered experiences on the ServiceNow platform.
• Hands-on with Now Assist, AI Agents and Agentic Workflows for governance.
• Configure AI Agents, workflows, and automation to support IRM processes.

Responsibilities

• Build and configure IRM applications like Policy, Compliance, Risk, Audit, and Vendor Risk.
• Develop workflows, business rules, client scripts, UI policies, and Flow Designer flows.
• Implement integrations with ITSM, Security Ops and third‑party GRC tools.
• Create reports, dashboards and analytics for compliance and risk monitoring.
• Collaborate with architects and analysts to translate requirements into solutions.
• Perform unit testing and support system/integration/UAT testing.

Skills

ServiceNow development

IRM/GRC knowledge

Now AI / AI Agents

Flow Designer

IntegrationHub

Now Assist / Agentic Workflows

Education

CSA

Risk & Compliance Specialist

Tools

ServiceNow Studio

Flow Designer

IntegrationHub

Scoped Applications

Job description

KPG99 INC is seeking a ServiceNow AI Engineer in Phoenix to design and build AI-powered experiences focused on IRM, GRC, BCM, Privacy and Enterprise Risk. You will work on Now Assist, Agentic Workflows and platform automation to deliver secure, compliant employee experiences.

Ideal candidates bring 5+ years in ServiceNow development, strong IRM/GRC knowledge, and hands-on experience with Studio, Flow Designer, and IntegrationHub. Certifications are preferred.