ServiceNow Now Assist Engineer — AI-Driven GRC/IRM

KPG99 INC; Charlotte (NC); Hybrid; USD 96,000 - 165,000; Full time

Job summary

KPG99 INC. is seeking an experienced ServiceNow Now Assist Engineer to design, implement, and optimize AI-powered experiences across the ServiceNow platform with emphasis on IRM, GRC, BCM, Privacy, and Enterprise Risk.

This hybrid role spans Charlotte, NC; Phoenix, AZ; and Salt Lake City, UT. The ideal candidate brings hands-on ServiceNow GRC/IRM expertise, proven Now Assist implementation, and a strong grasp of AI governance, security, and compliance in enterprise environments.

Qualifications

• Experience with ServiceNow GRC/IRM modules.
• Proven experience implementing ServiceNow Now Assist.
• Understanding of AI governance, security, compliance, and explainability.

Responsibilities

• Design AI-powered experiences on the ServiceNow platform, focusing on IRM, GRC, BCM, Privacy, and Enterprise Risk.
• Implement and optimize workflows and integration points using Now Assist and AI agents.
• Configure platform-native solutions and ensure governance and compliance alignment.

Skills

ServiceNow GRC/IRM

Now Assist

AI Agents

Generative AI

Virtual Agent

Now Assist Panel

Workflow automation

Platform development

Tools

ServiceNow

Job description

KPG99 INC. is seeking an experienced ServiceNow Now Assist Engineer to design, implement, and optimize AI-powered experiences across the ServiceNow platform with emphasis on IRM, GRC, BCM, Privacy, and Enterprise Risk.

This hybrid role spans Charlotte, NC; Phoenix, AZ; and Salt Lake City, UT. The ideal candidate brings hands-on ServiceNow GRC/IRM expertise, proven Now Assist implementation, and a strong grasp of AI governance, security, and compliance in enterprise environments.