AI-Driven ServiceNow Developer for IRM, GRC & Security

ManpowerGroup Global, Inc.; Phoenix (AZ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending Plan

Supplemental Life Insurance

Short Term Disability Insurance

Long Term Disability Insurance

Business Travel Insurance

401(k) with Match

Weekly Pay

Job summary

ManpowerGroup Global, Inc. is seeking a ServiceNow Developer (NowAssist) to support risk, compliance, security, and enterprise operations. Based in Phoenix, AZ, you will design and optimize AI-powered experiences on the ServiceNow platform, configure AI agents, and build automated workflows to improve governance and efficiency.

Strong communication and collaboration across teams are essential to succeed. Join a team that values innovation, automation, and enterprise-grade solutions, with

Qualifications

• Experience in ServiceNow platform development and configuration.
• Knowledge of AI solution design, workflow automation, and governance principles.
• Strong understanding of enterprise risk management, compliance, and security processes.
• Excellent communication skills to engage with technical and non-technical stakeholders.

Responsibilities

• Design, implement, and optimize AI-powered experiences across the ServiceNow platform focusing on IRM, GRC, BCM, Privacy, and Enterprise Risk.
• Configure and customize AI Agents and Agentic Workflows to automate governance and compliance activities.
• Build conversational experiences using Now Assist Panel and Virtual Agent to enhance employee engagement.
• Support platform-native configuration and build reusable automation components following enterprise standards.
• Collaborate with cross-functional teams to ensure secure, compliant, and efficient platform solutions.

Skills

ServiceNow development

AI workflow design

Risk & compliance knowledge

Stakeholder communication

AI concepts explanation

Job description

ManpowerGroup Global, Inc. is seeking a ServiceNow Developer (NowAssist) to support risk, compliance, security, and enterprise operations. Based in Phoenix, AZ, you will design and optimize AI-powered experiences on the ServiceNow platform, configure AI agents, and build automated workflows to improve governance and efficiency.

Strong communication and collaboration across teams are essential to succeed. Join a team that values innovation, automation, and enterprise-grade solutions, with