Servicenow Administrator / Developer (Active TS/SCI with Polygraph)

J&T; Fort Meade (MD); On-site; USD 140,000 - 190,000; Full time

Job summary

J&T in Fort Meade seeks an experienced ServiceNow SA to install, configure, troubleshoot, and maintain self-hosted implementations, build workflows, and develop views and reports to support complex programs.

The role emphasizes automation, integration, and compliance testing, and mentoring of junior staff. Candidates must hold an IAT Level II cert and an active TS/SCI with polygraph.

Qualifications

• Ten (10) years of SA experience required in programs of similar scope.
• Bachelor's degree in a technical discipline from an accredited college or university required.
• Five (5) years of additional SA experience may substitute for a bachelor’s degree.
• IAT Level II certification minimum (CCNA – SECURITY; GICSP; GSEC; Security+; SSCP).
• Minimum 2 years as a ServiceNow Administrator/Developer.
• Linux/UNIX system troubleshooting experience.
• JavaScript or other high-level language development experience.
• Familiarity with HTML, XML, CSS and web UIs.
• Experience documenting technical solutions.
• Demonstrated ability to mentor junior team members.
• Excellent communication and interpersonal skills.
• Active TS/SCI security clearance with a current polygraph is required.

Responsibilities

• Install, configure, troubleshoot, upgrade, and maintain self-hosted ServiceNow implementations.
• Create custom workflows and build service requests to meet requirements.
• Develop views and reports as needed.
• Implement integrations and automation using ServiceNow Orchestration.
• Conduct system, integration, and Section 508 compliance testing.
• Monitor application health, usage, and compliance.
• Assess usage and recommend enhancements to improve efficiency.
• Develop scripts to automate routine tasks.
• Train and mentor junior team members.

Skills

SA experience

Bachelor's degree

IAT Level II

ServiceNow Admin/Developer

Linux/UNIX

JavaScript

Web UI

Technical documentation

Mentoring

Communication

TS/SCI clearance

Education

Bachelor's degree in a technical discipline

Tools

ServiceNow

Job description

• Install, configure, troubleshoot, upgrade, and maintain self-hosted ServiceNow implementations.
• Create custom workflows.
• Build service requests to meet business and technical requirements.
• Develop views and reports as needed.
• Implement integrations and process automation using ServiceNow Orchestration.
• Perform system, integration, and Section 508 compliance testing.
• Monitor application health, usage, and compliance.
• Assess current ServiceNow usage and recommend enhancements to improve efficiency.
• Develop scripts to automate routine tasks.
• Train and mentor junior team members.

Job Responsibilities

• Install, configure, troubleshoot, upgrade, and maintain self-hosted ServiceNow implementations.
• Create custom workflows.
• Build service requests to meet business and technical requirements.
• Develop views and reports as needed.
• Implement integrations and process automation using ServiceNow Orchestration.
• Perform system, integration, and Section 508 compliance testing.
• Monitor application health, usage, and compliance.
• Assess current ServiceNow usage and recommend enhancements to improve efficiency.
• Develop scripts to automate routine tasks.
• Train and mentor junior team members.

Required Skills

• Ten (10) years of experience as an SA in programs and contracts of similar scope, type, and complexity is required.
• Bachelor's degree in a technical discipline from an accredited college or university is required.
• Five (5) years of additional SA experience may be substituted for a bachelor's degree.
• A minimum certification of IAT Level II. (CCNA – SECURITY; GICSP; GSEC; Security +; SSCP)
• Minimum of 2 years of experience as a ServiceNow Administrator/Developer.
• Linux/UNIX system troubleshooting experience.
• Development experience with JavaScript or other high-level programming languages.
• Familiarity with web-based user interfaces (HTML, XML, CSS).
• Experience creating and maintaining technical documentation.
• Demonstrated ability to mentor junior team members.
• Excellent communication and interpersonal skills.
• Active TS/SCI security clearance with a current polygraph is required