ServiceNow Administrator/Developer

Lentech Inc.; Laurel (MD); Hybrid; USD 233,000 - 250,000; Full time

Job summary

Lentech Inc. is seeking a skilled ServiceNow Administrator/Developer in Laurel, Maryland. The role requires at least ten years of system administration experience, active TS.SCI clearance, and a strong background in ServiceNow and Linux/UNIX systems. You will design solutions in a hybrid cloud environment, maintain ServiceNow integrations, and mentor junior team members. Competitive salary range of $233,000.00-$250,000.00 with opportunities for professional growth.

Qualifications

• Active and current TS.SCI w FSP through MD.
• Ten years of experience as a System Administrator.
• Minimum of two years of experience as a ServiceNow Administrator/Developer.

Responsibilities

• Join a team designing architecture and developing solutions.
• Install, configure, troubleshoot, upgrade, and maintain ServiceNow.
• Create custom workflows and service requests.

Skills

AWS

JavaScript

Linux/UNIX troubleshooting

ServiceNow administration

Technical documentation

Communication skills

Education

Bachelor's degree in a technical discipline

Tools

ServiceNow

Job description

Responsibilities

• Join a team designing architecture and developing solutions that support organizational needs. We are seeking an innovative, motivated professional to contribute to a highly skilled team operating in a hybrid cloud environment.
• The ideal candidate will have strong hands‑on technical experience; AWS experience is a plus. Wvalue a collaborative team environment and a commitment to continuous learning and professional growth.
• install, configure, troubleshoot, upgrade, and maintain self-hosted ServiceNow implementations.
• Create custom workflows.
• Build service requests to meet business and technical requirements.
• Develop views and reports as needed.
• Implement integrations and process automation using ServiceNow Orchestration.
• Perform system, integration, and Section 508 compliance testing.
• Monitor application health, usage, and compliance.
• Assess current ServiceNow usage and recommend enhancements to improve efficiency.
• Develop scripts to automate routine tasks.
• Train and mentor junior team members.

Required Qualifications

• Active and current TS.SCI w FSP through MD
• Ten (10) years of experience as an SA
• Minimum of 2 years of experience as a ServiceNow Administrator/Developer.
• Linux/UNIX system troubleshooting experience.
• Development experience with JavaScript or other high‑level programming languages.
• Familiarity with web‑based user interfaces (HTML, XML, CSS).
• Experience creating and maintaining technical documentation.
• Demonstrated ability to mentor junior team members.
• Excellent communication and interpersonal skills.

Desired Skills

• Experience managing a self-hosted ServiceNow instance, including performing required upgrades to core ServiceNow applications.
• Java development experience.
• Experience reviewing processes and implementing efficiencies.
• ServiceNow certifications are a plus (e.g., Administrator, Developer).

Education

• Bachelor's degree in a technical discipline from an accredited college or university is required.
• Five (5) years of additional SA experience may be substituted for a bachelor's degree.
• Compliance with DOD 8570.01-M with a minimum certification of IAT Level II. (CCNA – SECURITY; GICSP; GSEC; Security +; SSCP)

Salary

$233,000.00-$250,000.00

EEO Statement

Lentech, Inc. is an Equal Employment Opportunity (EEO) employer and considers all qualified applicants for employment without regard to race, color, religion, gender identification, national origin, sexual orientation, age, marital status, disability, protected veteran status, or any other factor prohibited by applicable law.