ServiceNow Admin/Dev - Platform & ITAM/CMDB Expert

ReqOverflow, LLC; Baltimore (MD); On-site; USD 85,000 - 115,000; Full time

Job summary

A service management solutions provider is seeking a ServiceNow Administrator/Developer to oversee environments and lead ServiceNow support. The ideal candidate should have a Bachelor's degree in computer science, CSA certification, and experience in IT Service Management. Responsibilities include supporting ServiceNow environments, ensuring data integrity in ITAM/CMDB, and leading upgrades and patching processes as per best practices. This role offers a contract position and requires the ability to obtain a US Public Trust clearance.

Qualifications

• Experience with IT Service Management, Operations Management, and Change Management.
• Experience with ITAM and CMDB with a data management focus.
• ServiceNow System Administrator (CSA) Certification.

Responsibilities

• Provide support in managing the ServiceNow environments (Dev, Test, and Production).
• Lead ServiceNow support adhering to Change Management processes.
• Ensure ServiceNow ITAM/CMDB integrity and data completeness.

Skills

IT Service Management

Operations Management

Change Management

Data Management

ServiceNow Platform Administration

Education

Bachelor's degree in computer science or a related field

Tools

ServiceNow

Job description

A service management solutions provider is seeking a ServiceNow Administrator/Developer to oversee environments and lead ServiceNow support. The ideal candidate should have a Bachelor's degree in computer science, CSA certification, and experience in IT Service Management. Responsibilities include supporting ServiceNow environments, ensuring data integrity in ITAM/CMDB, and leading upgrades and patching processes as per best practices. This role offers a contract position and requires the ability to obtain a US Public Trust clearance.