Senior ServiceNow Developer - ITOM, CMDB & Automation Expert

TechDigital Group; Miami (FL); On-site; USD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a skilled ServiceNow Administrator with extensive experience in managing large customer instances and expertise in scripting. This role involves handling day-to-day L3 activities, developing workflows, and ensuring seamless integration with external platforms. You will also be responsible for managing ITIL processes and providing top-notch customer support during US work hours. Join a dynamic team and contribute to service improvement plans while enhancing your technical skills in a collaborative environment. If you are passionate about customer satisfaction and possess strong scripting abilities, this opportunity is perfect for you.

Qualifications

• 8-12 years of experience in Snow admin platform and development.
• Fluency in English and ability to manage customers directly.

Responsibilities

• Handle L3 activities, develop workflows, and manage version upgrades.
• Ensure positive customer experience and adhere to quality standards.

Skills

Snow admin platform

ServiceNow scripting

JavaScript

PowerShell scripting

ITIL processes

API integration

Customer management

Education

Graduate

Tools

ServiceNow

ITSM Pro modules

Job description

An established industry player is seeking a skilled ServiceNow Administrator with extensive experience in managing large customer instances and expertise in scripting. This role involves handling day-to-day L3 activities, developing workflows, and ensuring seamless integration with external platforms. You will also be responsible for managing ITIL processes and providing top-notch customer support during US work hours. Join a dynamic team and contribute to service improvement plans while enhancing your technical skills in a collaborative environment. If you are passionate about customer satisfaction and possess strong scripting abilities, this opportunity is perfect for you.