Service Writer: Repair Coordination & Scheduling

Saia Sales; Texas; Vor Ort; USD 37.000 - 42.000; Vollzeit

Zusammenfassung

Saia is a logistics and transportation company that values people, customers, and community. This role coordinates repairs and schedules work for shop and field service personnel, ensuring efficient service delivery and minimizing downtime.

You will facilitate work orders, monitor service progress, prepare records, and communicate with customers to clarify needs and provide accurate estimates. The position offers competitive hourly pay and benefits.

Qualifikationen

• High school diploma or GED.
• 2+ years of maintenance, service writing, or related experience.
• Knowledge of transportation and diagnostic software.
• Proficiency in Microsoft Office.

Aufgaben

• Schedules repairs and coordinates work for shop and field service personnel.
• Facilitates timely processing of work orders and maintains efficient workflow.
• Communicates with customers to clarify service needs and provides accurate estimates.
• Tracks and monitors service progress to ensure efficiency.
• Prepares and maintains detailed records of service activities.
• Monitors driver vehicle inspection reports and schedules necessary repairs to minimize downtime.

Kenntnisse

Maintenance coordination

Customer communication

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Diagnostic software

Jobbeschreibung

Saia is a logistics and transportation company that values people, customers, and community. This role coordinates repairs and schedules work for shop and field service personnel, ensuring efficient service delivery and minimizing downtime.

You will facilitate work orders, monitor service progress, prepare records, and communicate with customers to clarify needs and provide accurate estimates. The position offers competitive hourly pay and benefits.