Service Writer & Office Admin — Growth & Customer Focus

C--; Glendive (MT); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Competitive pay based on experience

Excellent benefits: health, dental, 
&

PTO and holidays; 3+ weeks first year

Growth opportunities

Job summary

C&B Operations, LLC, a John Deere dealership in Glendive, MT, is seeking a Service Writer/Office Administrator. The role reports to the service manager and blends service department duties with office administration in a fast-paced environment.

Applicants must pass pre-employment drug test and background check. The company offers competitive pay based on experience and a robust benefits package including health, dental, vision, life insurance, 401K with match, PTO, and holidays, plus growth

Qualifications

• Basic knowledge of accounting, billing, and financial transactions.
• Strong organization, attention to detail, and ability to manage multiple priorities.
• Excellent communication and customer service skills.
• Proficiency with Microsoft Office and ability to learn business software.
• Ability to handle confidential customer, employee, and financial information.
• Valid driver's license and safe driving record.
• Ability to meet physical demands and duration of physical exertion generally required to perform tasks.

Responsibilities

• Coordinates service schedules, repair approvals, and customer communications.
• Reviews work orders for accuracy, processes invoices, and closes completed repairs.
• Processes warranty claims and coordinates warranty parts returns.
• Maintains accurate customer, equipment, and service records.
• Monitors technician time, attendance, efficiency, and repair progress.
• Answers phones, greets customers, and resolves service-related questions.
• Processes accounts payable and assists with accounts receivable collections.
• Prepares deposits and reconciles cash and credit card transactions.
• Processes employee timecards, leave, onboarding paperwork, and other administrative tasks.
• Maintains organized service records, supplies, vehicles, and department documentation.

Skills

Accounting basics

Attention to detail

Customer service

Microsoft Office

Confidential information handling

Valid driver's license

Physical stamina

Tools

Microsoft Office

Job description

C&B Operations, LLC, a John Deere dealership in Glendive, MT, is seeking a Service Writer/Office Administrator. The role reports to the service manager and blends service department duties with office administration in a fast-paced environment.

Applicants must pass pre-employment drug test and background check. The company offers competitive pay based on experience and a robust benefits package including health, dental, vision, life insurance, 401K with match, PTO, and holidays, plus growth