Service Writer & Office Admin — Growth & Great Benefits

C--; Glasgow (MT); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Short-Term Disability

Life Insurance

401K with Company Match

Paid Time Off

Paid Holidays

Training programs

Career growth opportunities

Job summary

C & B Operations, LLC is seeking a Service Writer/Office Administrator at our Plentywood, MT John Deere dealership. The role reports to the service manager and combines service coordination with light office administration in a fast-paced shop environment.

Qualified applicants will pass a pre-employment drug test and background check. We offer competitive pay based on experience, robust benefits, PTO and holidays, and opportunities for growth through training programs.

Qualifications

• Basic knowledge of accounting, billing and financial transactions.
• Strong organization, attention to detail and ability to manage multiple priorities.
• Excellent communication and customer service skills.
• Proficiency with Microsoft Office and ability to learn business software.
• Ability to handle confidential customer, employee, and financial information.
• Valid driver's license and safe driving record.
• Ability to meet physical demands of the role.

Responsibilities

• Coordinates service schedules, repair approvals, and customer communications.
• Reviews work orders for accuracy, processes invoices, and closes completed repairs.
• Processes warranty claims and coordinates warranty parts returns.
• Maintains accurate customer, equipment, and service records.
• Monitors technician time, attendance, efficiency, and repair progress.
• Answers phones, greets customers, and resolves service-related questions.
• Processes accounts payable and assists with accounts receivable collections.
• Prepares deposits and reconciles cash and credit card transactions.
• Processes employee timecards, leave, onboarding paperwork, and other administrative tasks.
• Maintains organized service records, supplies, vehicles, and department documentation.

Skills

Accounting basics

Organization

Customer service

MS Office

Confidential info handling

Valid driver's license

Multi-tasking

Tools

Microsoft Office

Job description

C & B Operations, LLC is seeking a Service Writer/Office Administrator at our Plentywood, MT John Deere dealership. The role reports to the service manager and combines service coordination with light office administration in a fast-paced shop environment.

Qualified applicants will pass a pre-employment drug test and background check. We offer competitive pay based on experience, robust benefits, PTO and holidays, and opportunities for growth through training programs.