Service Writer & Office Coordinator — Growth & Benefits

C & B Operations, LLC; Glendive, Northern (MT, KY); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Life insurance

401K with company match

Paid time off

Job summary

C & B Operations, LLC is seeking a Service Writer/Office Administrator for its John Deere dealership in Glendive, MT. The role combines service department duties with office administration, reporting to the service manager.

Ideal candidates bring strong attention to detail, customer service orientation, and the ability to handle confidential information. We offer competitive pay, excellent benefits, and training to support career growth.

Qualifications

• Basic knowledge of accounting, billing, and financial transactions.
• Strong organization, attention to detail, and ability to manage multiple priorities.
• Excellent communication and customer service skills.
• Proficiency with Microsoft Office and ability to learn business software.
• Ability to handle confidential customer, employee, and financial information.
• Valid driver's license and safe driving record.
• Ability to meet physical demands and duration of physical exertion generally required to perform tasks in support of all job functions, for example - sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling

Responsibilities

• Coordinates service schedules, repair approvals, and customer communications.
• Reviews work orders for accuracy, processes invoices, and closes completed repairs.
• Processes warranty claims and coordinates warranty parts returns.
• Maintains accurate customer, equipment, and service records.
• Monitors technician time, attendance, efficiency, and repair progress.
• Answers phones, greets customers, and resolves service-related questions.
• Processes accounts payable and assists with accounts receivable collections.
• Prepares deposits and reconciles cash and credit card transactions.
• Processes employee timecards, leave, onboarding paperwork, and other administrative tasks.
• Maintains organized service records, supplies, vehicles, and department documentation.

Skills

Attention to detail

Customer service

Communication skills

Organization

Multi-tasking

Confidential information handling

Driving risk awareness

Tools

Microsoft Office

Job description

C & B Operations, LLC is seeking a Service Writer/Office Administrator for its John Deere dealership in Glendive, MT. The role combines service department duties with office administration, reporting to the service manager.

Ideal candidates bring strong attention to detail, customer service orientation, and the ability to handle confidential information. We offer competitive pay, excellent benefits, and training to support career growth.