Service Writer & Office Admin — Growth, PTO & Benefits

C & B Operations, LLC; Glendive, Northern (MT, KY); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision, and accident

Short-Term Disability

Life Insurance

401K with Company Match

Paid time off

Paid holidays

Training programs and growth

Job summary

C & B Operations, LLC is expanding its service team in Glendive, MT, inviting applications for a Service Writer/Office Administrator. The role supports the service department and handles office duties, with emphasis on accuracy and customer service in a fast-paced setting.

Qualified applicants will undergo pre-employment drug tests and background checks. Benefits include medical, dental, vision, disability, life insurance, a 401K with company match, generous PTO and holidays, plus training

Qualifications

• Basic knowledge of accounting, billing, and financial transactions.
• Strong organization, attention to detail, and ability to manage multiple priorities.
• Excellent communication and customer service skills.
• Proficiency with Microsoft Office and ability to learn business software.
• Ability to handle confidential customer, employee, and financial information.
• Valid driver's license and safe driving record
• Ability to meet physical demands and duration of physical exertion generally required to perform tasks in support of all job functions, for example - sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling

Responsibilities

• Coordinates service schedules, repair approvals, and customer communications.
• Reviews work orders for accuracy, processes invoices, and closes completed repairs.
• Processes warranty claims and coordinates warranty parts returns.
• Maintains accurate customer, equipment, and service records.
• Monitors technician time, attendance, efficiency, and repair progress.
• Answers phones, greets customers, and resolves service-related questions.
• Processes accounts payable and assists with accounts receivable collections.
• Prepares deposits and reconciles cash and credit card transactions.
• Processes employee timecards, leave, onboarding paperwork, and other administrative tasks.
• Maintains organized service records, supplies, vehicles, and department documentation.

Skills

Attention to detail

Customer service

Strong organizational skills

Proactive communication

Tools

Microsoft Office

Job description

C & B Operations, LLC is expanding its service team in Glendive, MT, inviting applications for a Service Writer/Office Administrator. The role supports the service department and handles office duties, with emphasis on accuracy and customer service in a fast-paced setting.

Qualified applicants will undergo pre-employment drug tests and background checks. Benefits include medical, dental, vision, disability, life insurance, a 401K with company match, generous PTO and holidays, plus training