Service Writer & Office Admin – Fast-Paced Auto Service Team

C--; Plentywood (MT); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive pay

Excellent benefits

PTO & holidays

Growth opportunities

Job summary

C & B Operations, LLC is a progressive company operating John Deere dealerships across multiple states. The St. James, MN location seeks a Service Writer/Office Administrator reporting to the service manager.

You will handle service coordination and office duties in a fast-paced environment, with emphasis on customer service and accuracy. Qualified applicants will undergo pre-employment drug test and background check.

Qualifications

• Basic knowledge of accounting, billing, and financial transactions.
• Strong organization, attention to detail, and ability to manage multiple priorities.
• Excellent communication and customer service skills.
• Proficiency with Microsoft Office and ability to learn business software.
• Ability to handle confidential customer, employee, and financial information.
• Valid driver's license and safe driving record.
• Ability to meet physical demands and duration of physical exertion.

Responsibilities

• Coordinate service schedules, repair approvals, and customer communications.
• Review work orders for accuracy, process invoices, and close completed repairs.
• Process warranty claims and coordinate warranty parts returns.
• Maintain accurate customer, equipment, and service records.
• Monitor technician time, attendance, efficiency, and repair progress.
• Answer phones, greet customers, and resolve service-related questions.
• Process accounts payable and assist with accounts receivable collections.
• Prepare deposits and reconcile cash and credit card transactions.
• Process employee timecards, leave, onboarding paperwork, and other administrative tasks.
• Maintain organized service records, supplies, vehicles, and department documentation.

Skills

Accounting basics

Organization

Customer service

MS Office

Confidential data

Driver's license

Physical endurance

Job description

C & B Operations, LLC is a progressive company operating John Deere dealerships across multiple states. The St. James, MN location seeks a Service Writer/Office Administrator reporting to the service manager.

You will handle service coordination and office duties in a fast-paced environment, with emphasis on customer service and accuracy. Qualified applicants will undergo pre-employment drug test and background check.