Service Writer & Office Coordinator – Growth & PTO

C & B Ag; Plentywood (MT); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Competitive pay based on experience

Medical, Dental, Vision, and Accident,

Short-Term Disability

Life Insurance

401K with Company Match

Progressive PTO and Paid Holidays

Growth-through-training programs

Job summary

C & B Operations, LLC, a John Deere dealership, seeks a Service Writer/Office Administrator in St. James, MN.

You will coordinate service schedules, handle invoicing, warranty processing, and keep customer and service records, while supporting office functions in a fast-paced shop environment. Ideal candidates have customer service or administrative experience, basic accounting knowledge, and strong organization.

Qualifications

• Previous customer service, administrative, accounting, or service department experience, required.
• Basic knowledge of accounting, billing, and financial transactions.
• Strong organization, attention to detail, and ability to manage multiple priorities.
• Excellent communication and customer service skills.
• Proficiency with Microsoft Office and ability to learn business software.
• Ability to handle confidential customer, employee, and financial information.
• Valid driver's license and safe driving record
• Ability to meet physical demands and duration of physical exertion generally required to perform tasks in support of all job functions, for example - sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling

Responsibilities

• Coordinates service schedules, repair approvals, and customer communications.
• Reviews work orders for accuracy, processes invoices, and closes completed repairs.
• Processes warranty claims and coordinates warranty parts returns.
• Maintains accurate customer, equipment, and service records.
• Monitors technician time, attendance, efficiency, and repair progress.
• Answers phones, greets customers, and resolves service-related questions.
• Processes accounts payable and assists with accounts receivable collections.
• Prepares deposits and reconciles cash and credit card transactions.
• Processes employee timecards, leave, onboarding paperwork, and other administrative tasks.
• Maintains organized service records, supplies, vehicles, and department documentation.

Skills

Customer service

Attention to detail

Multi-tasking

Communication

Data entry

Accounting basics

Confidential information handling

Valid driver’s license

Tools

Microsoft Office

Job description

C & B Operations, LLC, a John Deere dealership, seeks a Service Writer/Office Administrator in St. James, MN.

You will coordinate service schedules, handle invoicing, warranty processing, and keep customer and service records, while supporting office functions in a fast-paced shop environment. Ideal candidates have customer service or administrative experience, basic accounting knowledge, and strong organization.