Service Writer & Inventory Specialist - Fast-Paced Auto Service

Eastern Truck and Accessories; Norfolk (VA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Competitive wages

Generous benefits package

State-of-the-art information systems

Professional work environment

Smoke free workplace

Job summary

Eastern Truck and Accessories in Norfolk, VA is looking for a Service Writer to manage customer interactions and support operations in a fast-paced environment. This role involves scheduling, processing orders, and ensuring customer satisfaction while collaborating with technicians.

The ideal candidate should possess strong customer service and sales skills, have a valid Virginia driver's license, and a clean driving record. A commitment to driving business profitability through excellent service delivery is essential.

Qualifications

• High energy and proven customer service skills.
• Valid VA driver's license required.
• Clean driving record with no DUIs.

Responsibilities

• Schedule appointments and process orders.
• Monitor deliveries and coordinate with technicians.
• Provide exceptional customer service and support.

Skills

Customer service skills

Sales skills

Computer skills

Judgment/Decision making skills

Organized

Excellent phone skills

Resourcefulness/Initiative

Team-driven

Job description

Eastern Truck and Accessories in Norfolk, VA is looking for a Service Writer to manage customer interactions and support operations in a fast-paced environment. This role involves scheduling, processing orders, and ensuring customer satisfaction while collaborating with technicians.

The ideal candidate should possess strong customer service and sales skills, have a valid Virginia driver's license, and a clean driving record. A commitment to driving business profitability through excellent service delivery is essential.