Service Writer - Heavy Equipment, Customer Focus & Growth

ASCO Equipment; Belton (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid health insurance

401(k) + profit sharing

Children’s Education Program

Job summary

ASCO Equipment is looking for a Service Writer in Belton, Texas. The ideal candidate will have experience with heavy equipment, excellent customer service skills, and the ability to manage work orders efficiently. Responsibilities include preparing estimates, monitoring accounts, and effectively communicating with customers and technicians.

The company offers 100% paid health insurance, 401(k) with profit sharing, and other unique perks such as a Children’s Education Program. Join a team dedicated to serving others and achieving excellence.

Qualifications

• 2+ years of experience as a heavy equipment service technician or service writer.
• Ability to work in a fast-paced/high volume dealership.
• Excellent customer service and communication skills.

Responsibilities

• Positively take ownership of customer experience.
• Manage work orders: open, close, post time, enter notes.
• Prepare accurate cost estimates for repairs.

Skills

Customer service

Time management

Communication

Detail oriented

Tools

G-Suite

Job description

ASCO Equipment is looking for a Service Writer in Belton, Texas. The ideal candidate will have experience with heavy equipment, excellent customer service skills, and the ability to manage work orders efficiently. Responsibilities include preparing estimates, monitoring accounts, and effectively communicating with customers and technicians.

The company offers 100% paid health insurance, 401(k) with profit sharing, and other unique perks such as a Children’s Education Program. Join a team dedicated to serving others and achieving excellence.