Service Writer & Advisor – Day Shift, Bonuses & Benefits

Bobcat of the Rockies; Golden (CO); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Boot and Safety Glasses Reimbursement

Christmas Savings Program

Paid Vacation and Flex Time

Matching 401K Plan

Profit Sharing and Bonus Program

Short and Long-term Disability

Company Paid Life Insurance

Critical Care and Accident Insurance

Employee Assistance Program

Paid Training

Advancement opportunities

Family friendly company

Job summary

Bobcat of the Rockies - Golden is seeking a Service Writer/Advisor to join our busy dealership. You will schedule service, coordinate shop workload, prepare estimates, and communicate with customers about repairs, timelines, and invoices.

This position offers a Monday–Friday day shift with a guaranteed hourly wage of $25–$30 plus bonus, negotiable based on experience. You will work closely with Parts, Rental, and Sales to ensure timely repairs and excellent customer service.

Qualifications

• Positive outlook and excellent communication, both verbal and written.
• Excel in a high volume fast paced environment.

Responsibilities

• Schedule service appointments and coordinate shop workload to maximize technician productivity.
• Manage technician workflow and monitor repair progress to keep jobs moving.
• Open repair orders, prepare estimates, obtain approvals, and close work orders.

Skills

Customer service skills

Communication skills

Computer literacy

Spanish bilingual (plus)

Job description

Bobcat of the Rockies - Golden is seeking a Service Writer/Advisor to join our busy dealership. You will schedule service, coordinate shop workload, prepare estimates, and communicate with customers about repairs, timelines, and invoices.

This position offers a Monday–Friday day shift with a guaranteed hourly wage of $25–$30 plus bonus, negotiable based on experience. You will work closely with Parts, Rental, and Sales to ensure timely repairs and excellent customer service.