Service Writer & Administrative Specialist

FleetPride, Inc.; Londonderry (NH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Weekly Pay

Monthly Bonus Opportunities

Medical, Dental & Vision – Day One

Life Insurance – Day One

401(k) with Company Match – Day One

Paid Holidays

Short- & Long-Term Disability

Employee Assistance Program

Vacation & Sick Time on DAY 1

Annual Raises

Career Advancement Opportunities

Relocation Assistance Available

Job summary

FleetPride in Londonderry, NH is hiring an Administrative Assistant / Service Writer to support customers, technicians, and shop staff. You will handle estimates, scheduling, and updates while keeping information flowing between customers and the team.

Ideal candidates have strong customer service skills and are highly organized; prior automotive or service experience is a plus but not required. We provide training and growth opportunities.

Qualifications

• Strong customer service and communication skills.
• Highly organized with the ability to multitask.
• Willingness to learn and be trained.

Responsibilities

• Communicating repair estimates and recommendations to customers.
• Providing scheduling and repair-status updates.
• Coordinating with technicians and shop management.
• Helping keep daily shop operations organized.
• Assisting with parts and inventory as needed.
• Managing multiple priorities in a fast-paced environment.
• Making sure customers understand the work being performed.
• Building positive relationships with customers and the shop team.

Skills

Customer service

Communication

Organizational skills

Multitasking

Computer skills

Tools

MS Office

CRM systems

Job description

FleetPride in Londonderry, NH is hiring an Administrative Assistant / Service Writer to support customers, technicians, and shop staff. You will handle estimates, scheduling, and updates while keeping information flowing between customers and the team.

Ideal candidates have strong customer service skills and are highly organized; prior automotive or service experience is a plus but not required. We provide training and growth opportunities.