HD Service Writer

FleetPride, Inc.; Wilson (NH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Weekly Pay

Monthly Bonuses

Health Benefits Day 1

Life Insurance Day 1

401(k) Match Day 1

Paid Holidays

Disability Insurance

EAP

Vacation & Sick Time Day 1

Annual Raises

Career Advancement

Relocation Assistance

Job summary

FleetPride, Inc. in Londonderry, NH is seeking a Service Writer to keep customers informed from estimates to repair updates, within a Monday–Friday day shift. No weekends, weekly pay and opportunities for monthly bonuses.

The role emphasizes strong customer service, organization, and teamwork; training is provided for the right person with a great attitude and willingness to learn.

Qualifications

• Customer service and communication skills required.
• Excellent organization and multitasking ability.
• Willing to learn new systems.
• Able to lift parts 60+ lbs.

Responsibilities

• Communicating repair estimates to customers.
• Scheduling repairs and providing status updates.
• Coordinating with technicians and shop management.
• Maintaining daily shop operations.
• Assisting with parts and inventory as needed.

Skills

Customer service

Communication

Organization

Multitasking

Computer skills

Team player

Willing to learn

CRM software

Scheduling software

Tools

CRM software

Scheduling software

Job description

SERVICE WRITER – LONDONDERRY, NH.

Monday–Friday | 8:30 AM–5:00 PM | Weekly Pay + Monthly Bonuses

Looking for a career—not just another job?

FleetPride is looking for a Service Writer to join our growing team in Londonderry, NH.

If you enjoy helping customers, communicating with people, staying organized, and being part of a team, this could be a great opportunity for you!

As a Service Writer, you’ll play an important role in keeping communication flowing between customers, technicians, and the shop team—from estimates and scheduling to repair updates and final details. Previous automotive, transportation, parts, or service experience is a plus, but it is not required. We’re willing to teach the right person who has a great attitude, strong customer service skills, and a desire to learn and grow.

WHAT WE OFFER:

• Weekly Pay.
• Monthly Bonus Opportunities.
• Medical, Dental & Vision – Day One.
• Life Insurance – Day One.
• 401(k) with Company Match – Day One.
• Paid Holidays.
• Short- & Long-Term Disability.
• Employee Assistance Program.
• Vacation & Sick Time on DAY 1!
• Annual Raises.
• Career Advancement Opportunities.
• Relocation Assistance Available.

YOUR SCHEDULE:

Monday–Friday.
8:30 AM–5:00 PM.
Consistent Day Shift – No Weekends.

WHAT YOU'LL DO:

As a Service Writer, you’ll help keep the shop running smoothly while providing excellent customer service.

Your responsibilities will include:

• Communicating repair estimates and recommendations to customers.
• Providing scheduling and repair-status updates.
• Coordinating with technicians and shop management.
• Helping keep daily shop operations organized.
• Assisting with parts and inventory as needed.
• Managing multiple priorities in a fast-paced environment.
• Making sure customers understand the work being performed.
• Building positive relationships with customers and the shop team.

WHAT WE'RE LOOKING FOR:

• Strong customer service and communication skills.
• Friendly, professional, and dependable attitude.
• Highly organized with the ability to multitask.
• Strong computer skills and willingness to learn new systems.
• Ability to communicate effectively with customers and coworkers.
• Team-oriented attitude and willingness to help wherever needed.
• Previous automotive, transportation, parts, or service experience is a plus, but not required.
• We are willing to train the right person!
• Ability to occasionally lift or move parts weighing 60+ lbs.

YOUR EXPERIENCE COULD BE A GREAT FIT:

You don’t have to know everything about trucks or trailers to be successful in this role. If you have experience in customer service, sales, scheduling, administration, automotive, parts, service advising, or shop coordination, we’d love to talk with you. What matters most is that you’re reliable, willing to learn, comfortable working with people, and ready to be part of a team. We’ll teach you the rest.

Join a company that values its people, invests in its employees, and provides opportunities to build a long-term career.