Service Writer

Meineke - 2275; South Elgin (IL); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

Flexible schedule

Paid time off

Career advancement

Training and development

Comprehensive benefits

Employee discounts

Positive work environment

Locally-owned

Cutting-edge tools

Work-life balance

Job summary

Meineke Car Care Centers, Inc. in Illinois is seeking a Part-Time Service Advisor. The ideal candidate will excel at communication, build relationships with customers, and bring service-writing experience to a busy auto service center.

You will greet customers, document repairs, and help guide the service team to timely, quality work. A valid driver's license and attention to detail are required; prior Tekmetric experience is a plus.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• Two years of automotive service writer or service advisor experience required.
• Knowledge of automotive service and repair processes.
• Valid driver's license and clean driving record.
• Tekmetric experience preferred but not required.

Responsibilities

• Manage a team of automotive service professionals to maintain morale, customer satisfaction and profitability.
• Ensure repairs and maintenance tasks are completed in a timely manner.
• Mentor employees on sales and customer service techniques.
• Oversee day-to-day operations of the service department.
• Manage service department paperwork including invoices, repair orders, manuals, and maintenance records.

Skills

Excellent communication

Customer relationship skills

Driver's license good driving record

Education

High school diploma or GED

Tools

Tekmetric

Job description

Benefits:

• Competitive salary
• Flexible schedule
• Paid time off

Benefits/Perks

• Competitive Compensation
• Career Advancement
• Training and Development
• Comprehensive Benefits Package
• Employee Discounts
• Positive Work Environment
• Locally-Owned
• Cutting-Edge Tools and Equipment:
• Work-Life Balance

Job Summary

We are looking for a Part Time Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, previous service management experience.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, addressing customer inquiries, front desk duties, and managing required documentation.

Responsibilities

• Participate with managing a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
• Ensure repairs and maintenance tasks are completed in a timely manner
• Mentor employees on best practices for improving sales and customer service techniques
• Oversee day-to-day operations of the service department
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Qualifications

• High school diploma or GED required bachelor’s degree preferred
• Valid state-issued driver’s license and clean driving record are required
• Successful completion of a pre-employment drug and background screening
• At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred
• Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required
• Tekmetric experience preferred, but not required

Why Meineke?

• Meineke values personal and professional growth.
• Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
• Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
• With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.