Service Advisor Full or PartTime positions hourly plus commission

Meineke - 2972; Newport News (VA); On-site; USD 34,000 - 58,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Tuition assistance

401(k)

Employee discounts

Free uniforms

Free food & snacks

Work-Life Balance

Job summary

Meineke - 2972 is seeking a dynamic Service Advisor to join our automotive service center in Newport News, VA. The candidate will oversee service advisors, handle customer inquiries, and manage required documentation, while driving sales and customer satisfaction.

The role requires excellent communication, strong service writer capabilities, and prior sales experience, with opportunities for advancement in a busy environment.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• Sales experience is required.
• Minimum two years as an automotive service writer or service adviser; manager experience preferred.

Responsibilities

• Lead a team of automotive service professionals to maintain morale and customer satisfaction while preserving profitability.
• Ensure repairs and maintenance tasks are completed in a timely manner.
• Mentor employees on sales and customer service techniques.
• Oversee day-to-day operations of the service department.
• Manage service department paperwork, invoices, repair orders, and maintenance records.

Skills

Sales experience

Leadership

Digital Vehicle Inspections

Education

High school diploma or GED

Bachelor’s degree preferred

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Employee discounts
• Free uniforms
• 401(k)
• Free food & snacks
• Benefits/Perks
• Competitive Compensation
• Career Advancement
• Training and Development
• Comprehensive Benefits Package
• Employee Discounts
• Positive Work Environment
• Locally-Owned
• Cutting-Edge Tools and Equipment:
• Work-Life Balance

Job Summary

We are looking for a dynamic Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous sales experience.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

Responsibilities

• Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
• Ensure repairs and maintenance tasks are completed in a timely manner
• Mentor employees on best practices for improving sales and customer service techniques
• Oversee day-to-day operations of the service department
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Qualifications

• Experience with Digital Vehicle Inspections a plus
• High school diploma or GED required bachelor’s degree preferred
• Sales experience
• At least two years of experience as an automotive service writer or service advisor is preferred. Experience as an automotive service manager is preferred
• Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

Why Meineke?

Meineke values personal and professional growth.

Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.

Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.

With locally owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.