Service Writer

S & F Automotive Inc; Maryland; On-site; USD 40,000 - 54,000; Full time

Job summary

Pikesville Automotive is seeking an experienced Service Writer/Clerical Admin for a full-time role in Pikesville, MD. You will greet customers, answer phones, and prepare estimates while opening and closing work orders and sourcing parts from multiple vendors.

The ideal candidate has service writing experience, at least 2 years in an office setting, and exceptional customer service skills to support daily shop operations.

Qualifications

• Service writing experience required.
• At least 2 years in an office setting.
• Strong customer service skills.

Responsibilities

• Greeting customers and answering phones.
• Preparing estimates.
• Opening and closing work orders.
• Sourcing parts from multiple vendors.
• Preparing shipments as needed.
• Other clerical duties as assigned.

Skills

Customer Service

Service Writing

Office Administration

Phone Handling

Estimating

Job description

Job Description

Currently looking for an experienced Service Writer/Clerical Admin for full time position. We are a well established Automotive Repair Shop located in Pikesville, MD.

This position will be responsible for the following;

Greeting Customers, Answering Phones, Preparing Estimates, Opening and Closing work orders, Sourcing parts from multiple vendors to ensure best pricing availability, Preparing Shipments as needed, and other duties.

Our Ideal Candidate will have Service Writing experience, at least 2 years experience working in an office setting, and exceptional Customer Service Skills.

Company Description

Operating since 1948, Pikesville Automotive is a well established car repair shop located in Pikesville, MD.