Service Writer

Construction Admin Services; Richmond (VA); On-site; USD 30,000 - 50,000; Full time

Job summary

Construction Admin Services in Richmond, Virginia is seeking an experienced automotive shop representative. The role involves interacting with customers to discuss vehicle needs and creating accurate repair orders. Additionally, the candidate will handle phone calls and ensure a clean work environment.

The ideal candidate will have strong customer service skills and a responsible attitude. This full-time position offers opportunities to work in a dynamic automotive environment.

Qualifications

• Experience in customer service in automotive environments is preferred.
• Ability to handle customer interactions effectively and politely.
• Skills in creating repair orders and performing quick estimates.

Responsibilities

• Meet customers to discuss vehicle requirements.
• Create repair orders for customer vehicles.
• Answer phone calls politely and maintain cleanliness.

Job description

Job Description

Automotive shop looking for the right full time, experienced and responsible person that can handle interaction with customers and mechanics.

Qualifications

• Person would be responsible for meeting customers as they enter to discuss requirements needed for vehicle.
• Responsible for creating repair orders for work being done to customer's vehicle along with being able to do quick estimates for customers at the front counter.
• Other duties include answering all phone calls in a polite manner, maintaining a clean work environment and contacting customers on work already completed and maintenance coming up in the future.

Additional Information

All your information will be kept confidential according to EEO guidelines.