Service Writer

Ground Route Inc; California (MO); On-site; USD 42,000 - 65,000; Full time

Job summary

Ground Route Inc. is looking for a Service Writer to support our in-house mechanic shop and keep our fleet running smoothly. You will coordinate repairs, track maintenance, and ensure our drivers and equipment are always ready to go.

The role requires opening and closing repair orders, clear communication between drivers, management, and mechanics, and meticulous logging of service records. You will schedule maintenance, prepare cost estimates, obtain approvals, and minimize downtime across our

Qualifications

• Strong communication and organizational skills.
• Familiarity with vehicle maintenance, DOT requirements, and repair processes is a plus.
• Computer proficiency and attention to detail.
• Ability to prioritize multiple tasks in a fast-paced shop environment.

Responsibilities

• Open, update, and close repair orders for company vehicles.
• Communicate service needs between drivers, management, and mechanics.
• Maintain accurate service logs, work orders, and parts records.
• Schedule preventative maintenance and track upcoming service intervals.
• Provide cost estimates for parts and repairs and get approval before work begins.
• Ensure timely turnaround of vehicles to minimize downtime.

Skills

Communication skills

Organizational skills

DOT knowledge

Computer proficiency

Multi-tasking in shop

Job description

Job Description

We are looking for a Service Writer to support our in-house mechanic shop and keep our fleet running smoothly. This role is critical in coordinating repairs, tracking maintenance, and ensuring our drivers and equipment are always ready to go.

Responsibilities:

• Open, update, and close repair orders for company vehicles.
• Communicate service needs between drivers, management, and mechanics.
• Maintain accurate service logs, work orders, and parts records.
• Schedule preventative maintenance and track upcoming service intervals.
• Provide cost estimates for parts and repairs and get approval before work begins.
• Ensure timely turnaround of vehicles to minimize downtime.

Qualifications:

• Experience as a Service Writer, Fleet Service Coordinator, or similar role preferred.
• Strong communication and organizational skills.
• Familiarity with vehicle maintenance, DOT requirements, and repair processes is a plus.
• Computer proficiency and attention to detail.
• Ability to prioritize multiple tasks in a fast-paced shop environment.

Company Description

We partner, operate under and provide services for some of the largest global transportation companies.