Call Center Service Representative

Staffing Solutions Of Hawaii; Honolulu (HI); On-site; USD 23,000 - 32,000; Full time

Job summary

Staffing Solutions of Hawaii is seeking a Call Center Representative to join a growing and dynamic team in Honolulu, HI.

The position requires 1–2 years of customer service experience and a high school diploma, with a fixed pay rate of $20/hour. Training runs Monday–Friday 8:30 AM – 5:00 PM for the first 3 months. This is a full-time; contract role with on-site work and confidentiality expectations.

Qualifications

• 1–2 years of customer service experience required
• Call center experience desirable
• High school diploma required

Responsibilities

• Assist customers via phone with inquiries and issues.
• Maintain a professional demeanor and provide accurate information.
• Handle confidential customer information with discretion.
• Contribute to a fast-paced team environment and meet quality standards.

Skills

Customer service

Call center

Verbal communication

Data privacy

Team player

Detail oriented

Computer skills

Fast-paced environment

Education

High school diploma

Job description

This is not a remote role. Applicants must be able to report to work on time as scheduled.

Position: Call Center Representative

Location: Honolulu, HI

Pay: This position has a fixed rate of $20/hour

Experience

• 1–2 years of customer service experience or comparable experience in retail, sales, or a financial environment required
• Call center experience desirable

Education: High school diploma required

Type: Full-time; Contract

Schedule: Must be open to training Monday–Friday 8:30 AM – 5:00 PM for the first 3 months

Staffing Solutions of Hawaii is seeking a Call Center Representative to join a growing and dynamic team!

Position Requirements

• Experience with computers and the internet is highly desirable
• Strong verbal communication skills required
• Ability to work in a fast-paced environment while handling confidential customer information
• Resource navigation and inquiry resolution
• Customer-focused and detail-oriented
• Goal-driven and performance-motivated
• Collaborative team player aligned with caring, character, and collaboration values
• Professional demeanor and strong verbal communication skills
• Comfortable undergoing a drug test and background check

Staffing Solutions of Hawaii is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.

We are proud to be an Equal Employment Opportunity and Affimative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.