Service Writer

N C Machinery Co.; Anchorage (AK); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation & Sick Time

401k with Match & Profit Sharing

Life Insurance

AD&D Insurance

Long-Term Disability

Job summary

Harnish Group Inc. in Anchorage, Alaska, is seeking a Service Writer to manage the administrative area of work orders, ensure accuracy, and file timely records. You will coordinate with service supervisors and enter data into CAT software, including service hours and scheduling.

The ideal candidate has strong MS Office skills, excellent communication, and the ability to stay organized in a busy environment with a customer-focused, detail-driven approach.

Qualifications

• Proficient in MS Office (Outlook, Word) and able to communicate clearly.
• Read/write English and demonstrate attention to detail in a busy work environment.

Responsibilities

• Manage administrative areas of work orders and ensure accuracy and timely filing.
• Update work order data and service hours in CAT software; maintain data integrity.
• Coordinate airline reservations and timecard data entry.
• Collaborate with service supervisors to support Alaska operations.

Skills

MS Office

English Proficiency

Communication

CAT Software

Time Management

Data Entry

Tools

CAT Software

Airline Reservations System

Job description

Job Details

About this Position

Our Service Writer position is responsible for managing the administrative areas of our work orders and is an important role within our Alaska operations. This position works closely with our service supervisors to ensure that the work orders are accurate, complete and filed timely. In addition, our service writers update work order data and associated service hours by regularly entering data on CAT software, making airline reservations, data entry of timecards. A quick yet friendly approach is essential for this role where accuracy and attention to detail are desired.

Qualifications & Experience Needed

You will need to be experienced using Microsoft Office such as Outlook and Word and demonstrate a disciplined ability to work with limited supervision. The ideal candidate will have excellent verbal and written communication skills, must be able to read, write, and understand English, be self-motivated, have attention to detail, be results-oriented and have the ability to work in a stressful, busy environment that requires the handling multiple tasks on a regular basis.

We Offer Impressive Employee Benefits That Include

• Medical, Dental, Vision insurance
• Paid Vacation and Sick Time
• 401k w/Company Match and Profit Sharing
• Company paid Life, AD&D and Long-Term Disability Insurance

Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems, SITECH Northwest Inc., representing Caterpillar and other manufacturers. A family owned and managed company since 1929, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence. Harnish Group Inc. and Member Companies are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, protected veteran status, disability status, or any other characteristic protected by law.