Service Writer

Power Systems; Anchorage (AK); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid vacation

401k with company match

Life and disability insurance

Job summary

Harnish Group Inc. is seeking a Service Writer to manage the administrative areas of our work orders in Alaska. You will work closely with service supervisors to ensure accuracy, completeness and timely filing, updating data in CAT software and handling airline reservations and timecard entries.

We value precision, a quick yet friendly approach, and the ability to multitask in a busy environment. Strong English communication skills and proficiency with Microsoft Office are essential for success.

Qualifications

• Experience using Microsoft Office such as Outlook and Word; ability to read, write and understand English.
• Excellent verbal and written communication skills; ability to work with limited supervision.
• Attention to detail and accuracy; results-oriented in a busy, stressful environment.

Responsibilities

• Manage the administrative areas of work orders and ensure accuracy, completeness and timely filing.
• Update work order data and service hours in CAT software; enter data for timecards.
• Make airline reservations and handle related data entry tasks.
• Provide quick, friendly service while maintaining high attention to detail.

Skills

Microsoft Office (Outlook, Word)

Verbal & written communication

Detail-oriented

Multitasking

Education

High School diploma or equivalent

Job description

About this Position: Our Service Writer position is responsible for managing the administrative areas of our work orders and is an important role within our Alaska operations. This position works closely with our service supervisors to ensure that the work orders are accurate, complete and filed timely. In addition, our service writers update work order data and associated service hours by regularly entering data on CAT software, making airline reservations, data entry of timecards. A quick yet friendly approach is essential for this role where accuracy and attention to detail are desired.

Qualifications & Experience Needed: You will need to be experienced using Microsoft Office such as Outlook and Word and demonstrate a disciplined ability to work with limited supervision. The ideal candidate will have excellent verbal and written communication skills, must be able to read, write, and understand English, be self-motivated, have attention to detail, be results-oriented and have the ability to work in a stressful, busy environment that requires the handling multiple tasks on a regular basis.

We offer impressive Employee Benefits that include:

• Paid Vacation and Sick Time
• 401k w/Company Match and Profit Sharing
• Company paid Life, AD&D and Long-Term Disability Insurance

Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems, SITECH Northwest Inc., representing Caterpillar and other manufacturers. A family owned and managed company since 1929, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.Harnish Group Inc. and Member Companies are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, protected veteran status, disability status, or any other characteristic protected by law.

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.