Warehouse Worker

N C Machinery Co.; Seattle (WA); On-site; USD 32,098 - 42,498; Full time

Benefits offered by this job

401k with company match

Paid time off

Health insurance

Vision insurance

Life, AD&D & disability

Employee assistance program

Recognition program

CAT product discounts

Credit union membership

Career growth opportunities

Seniority bonus

Employee referral bonus

Job summary

N C Machinery Co. is seeking a warehouse associate in Seattle to serve as a frontline interface with customers. The role emphasizes friendly, efficient service to VIP clients and accurate handling of parts orders for timely delivery.

Responsibilities include safe shipping/receiving, updating customers on back-order status, and collaborating with the parts counter to speed up orders, while meeting a fast-paced, physically demanding daily routine.

Qualifications

• Valid driver’s license and ability to lift up to 50 pounds with forklift.
• Physically demanding: standing, walking and picking for 8 hours.
• Fast-paced environment with time constraints.
• High school diploma plus prior customer service experience.

Responsibilities

• Interface with our valuable customers.
• Provide friendly, helpful and expeditious customer service to VIP customers.
• Safely ship and receive parts orders with accuracy to meet customer expectations.
• Communicate back order status updates to customers.
• Partner with parts counter staff to expedite orders.

Skills

Customer service orientation

Forklift operation

Safety awareness

Communication skills

Education

High school diploma

Tools

Forklift

Job description

Job Details

Description

• The warehouse position serves as an interface with our valuable customers.
• The primary responsibilities of this role requires friendly, helpful and expeditious customer service to our VIP customers.
• We have thousands of parts for our many pieces of machinery and it is essential that our warehouse employees safely ship and receive parts orders ensuring accuracy in each order and to the expectations of our customers.
• Solid communication skills are necessary as this role is responsible for contacting our customers to advise them of back order status updates.
• We need a team player who will partner with our parts counter staff to expedite the parts orders of our customers.

Qualifications & Experience Needed

• To be successful in this role, you will need a valid driver’s license and be able to lift up to 50 pounds at times utilizing a forklift.
• This is a physically demanding job that requires standing, walking and picking parts for an 8 hour day.
• Our customers are often under time constraints so the ability to handle working in a fast-paced and sometimes stressful environment is essential to be successful.
• A high school diploma combined with previous customer service experience is a great start for this role.

Employee Benefits

We offer a competitive benefits package that includes an hourly wage from $23.30 to $30.85 per hour.

• Retirement: 401k w/ Company Match and Profit Sharing
• Paid Time Off: Paid Vacation, Holiday & Sick Leave
• Health Insurance: Premera Blue Cross Medical w/Telehealth & Dental
• Vision Insurance: VSP Vision Insurance
• Insurance: Company Paid Life, AD&D & Disability Insurance
• Guidance Resources: Employee Assistance Program
• Rewards: Quarterly Employee Recognition Cash Program
• Discounts: CAT Products, Rental/Sales Discounts
• Financial Access: Credit Union Membership is available
• Growth/Stability: Career Growth Opportunities within a 4th Generation Family owned Company for over 96 years
• Tenure: Seniority Bonus, starting at 5+ years
• Talent Referral Program: Employee Referral Bonus

Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems, SITECH Northwest Inc., representing Caterpillar and other manufacturers. A family owned and managed company since 1929 with over 1200 employees, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.