Service Writer

N C Power Systems Co.; Anchorage (AK); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Paid Vacation and Sick Time

401k w/Company Match and ProfitSharing

Company paid Life, AD&D and Long-Term-

Job summary

N C Power Systems Co. in Alaska is seeking a Service Writer to handle administrative aspects of work orders, coordinating with service supervisors to ensure accuracy and timely filing.

The role involves data entry in CAT software, scheduling airline reservations, entering timecards, and maintaining clear communication. Strong English, MS Office skills, and ability to work under pressure are essential.

Qualifications

• Experience using Microsoft Office (Outlook, Word) with strong written and verbal communication skills.
• Ability to read, write, and understand English.
• Self-motivated with attention to detail in a fast-paced environment.
• Ability to manage multiple tasks under stress with limited supervision.

Responsibilities

• Manage administrative areas of work orders and ensure accuracy and timely filing.
• Enter service hours and update data in CAT software; arrange airline reservations.
• Enter timecards and support multiple tasks in a busy, high-pressure environment.

Skills

Microsoft Office

Verbal communication

Written communication

Attention to detail

Multitasking

Education

High School or better

Tools

CAT software

Job description

About this Position: Our Service Writer position is responsible for managing the administrative areas of our work orders and is an important role within our Alaska operations. This position works closely with our service supervisors to ensure that the work orders are accurate, complete and filed timely. In addition, our service writers update work order data and associated service hours by regularly entering data on CAT software, making airline reservations, data entry of timecards. A quick yet friendly approach is essential for this role where accuracy and attention to detail are desired.

Qualifications & Experience Needed: You will need to be experienced using Microsoft Office such as Outlook and Word and demonstrate a disciplined ability to work with limited supervision. The ideal candidate will have excellent verbal and written communication skills, must be able to read, write, and understand English, be self-motivated, have attention to detail, be results-oriented and have the ability to work in a stressful, busy environment that requires the handling multiple tasks on a regular basis.

We offer impressive Employee Benefits that include:

• Medical, Dental, Vision insurance
• Paid Vacation and Sick Time
• 401k w/Company Match and Profit Sharing
• Company paid Life, AD&D and Long-Term Disability Insurance

Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems, SITECH Northwest Inc., representing Caterpillar and other manufacturers. A family owned and managed company since 1929, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.Harnish Group Inc. and Member Companies are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, protected veteran status, disability status, or any other characteristic protected by law.

Education

Required

• High School or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.