Warehouse Worker

N C Machinery; Tukwila (WA); On-site; USD 32,098 - 42,498; Full time

Benefits offered by this job

401k + Profit Sharing

Vision Insurance

Life & Disability Insurance

Employee Assistance Program

Recognition Cash Program

Credit Union Membership

Career Growth Opportunities

Seniority Bonus

Employee Referral Bonus

Job summary

Harnish Group Inc. operates as a Caterpillar dealer across the Northwest and beyond, seeking a warehouse associate to serve as the frontline interface with our customers.

You will help ensure accurate parts orders and timely updates on back orders, collaborating with our parts counter staff to expedite fulfillment. The role requires a valid driver’s license, ability to lift up to 50 pounds via forklift, and high school diploma with prior customer service experience.

Qualifications

• Valid driver’s license required.
• Able to lift up to 50 pounds and operate a forklift.
• High school diploma with prior customer service experience.

Responsibilities

• Interface with customers and provide friendly, expeditious service to VIP customers.
• Safely ship and receive parts orders with accuracy.
• Inform customers of back order status and coordinate with parts counter staff to expedite orders.
• Stand, walk, and perform picking of parts for an 8-hour day in a fast-paced environment.

Skills

Customer service

Communication

Team player

Education

High school diploma

Tools

Forklift operation

Job description

Description

About the Position:

• The warehouse position serves as an interface with our valuable customers.
• The primary responsibilities of this role requires friendly, helpful and expeditious customer service to our VIP customers.
• We have thousands of parts for our many pieces of machinery and it is essential that our warehouse employees safely ship and receive parts orders ensuring accuracy in each order and to the expectations of our customers.
• Solid communication skills are necessary as this role is responsible for contacting our customers to advise them of back order status updates.
• We need a team player who will partner with our parts counter staff to expedite the parts orders of our customers.

Qualifications & Experience Needed:

• To be successful in this role, you will need a valid driver’s license and be able to lift up to 50 pounds at times utilizing a forklift.
• This is a physically demanding job that requires standing, walking and picking parts for an 8 hour day.
• Our customers are often under time constraints so the ability to handle working in a fast-paced and sometimes stressful environment is essential to be successful.
• A high school diploma combined with previous customer service experience is a great start for this role.

Employee Benefits:

We offer a competitive benefits package that includes an hourly wage from $23.30 to $30.85 per hour.

• Retirement:401k w/ Company Match and Profit Sharing
• Vision Insurance: VSP Vision Insurance
• Insurance: Company Paid Life, AD&D & Disability Insurance
• Guidance Resources:Employee Assistance Program
• Rewards: Quarterly Employee Recognition Cash Program
• Financial Access: Credit Union Membership is available
• Growth/Stability: Career Growth Opportunities within a 4 th Generation Family owned Company for over 96 years
• Tenure:Seniority Bonus, starting at 5+ years
• Talent Referral Program: Employee Referral Bonus

Harnish Group Inc.is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems, SITECH Northwest Inc., representing Caterpillar and other manufacturers. A family owned and managed company since 1929 with over 1200 employees, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.