Service & Warranty Coordinator — Customer-Focused

Pipp Mobile Storage Systems Inc; Grand Rapids (MI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision

Disability insurance

401K with company match

Generous PTO

Job summary

Pipp Mobile Storage Systems Inc in Grand Rapids, MI is seeking a Service Coordinator to support the Install Department by coordinating after-market service and warranty work. The role requires strong organizational skills, proficiency with MS Office (Excel), and the ability to manage multiple projects while maintaining professional communications with customers and vendors.

We offer a competitive benefits package including medical, dental, vision, disability coverage, tuition reimbursement, a

Qualifications

• Associate's degree or equivalent; 2 years relevant experience preferred.
• Proficiency in MS Office, with emphasis in Excel.
• Ability to effectively handle multiple projects at the same time.
• Excellent verbal and written communication skills.

Responsibilities

• Responds in a timely manner to service calls and service orders from outside vendors, account managers, and web-based requests, coordinating the necessary parts and services as needed.
• Sets up site surveys.
• Responds to requests for warranty work and coordinates parts and repairs associated with warranty requests.
• Maintains professionalism in all verbal and written communications.
• Maintains a high level of integrity and work ethic.

Skills

MS Office

Excel

Multitasking

Communication skills

Education

Associate's degree or equivalent

Job description

Pipp Mobile Storage Systems Inc in Grand Rapids, MI is seeking a Service Coordinator to support the Install Department by coordinating after-market service and warranty work. The role requires strong organizational skills, proficiency with MS Office (Excel), and the ability to manage multiple projects while maintaining professional communications with customers and vendors.

We offer a competitive benefits package including medical, dental, vision, disability coverage, tuition reimbursement, a