Service Coordinator

Pipp Mobile Storage Systems Inc; Grand Rapids (MI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision

Disability insurance

401K with company match

Generous PTO

Job summary

Pipp Mobile Storage Systems Inc in Grand Rapids, MI is seeking a Service Coordinator to support the Install Department by coordinating after-market service and warranty work. The role requires strong organizational skills, proficiency with MS Office (Excel), and the ability to manage multiple projects while maintaining professional communications with customers and vendors.

We offer a competitive benefits package including medical, dental, vision, disability coverage, tuition reimbursement, a

Qualifications

• Associate's degree or equivalent; 2 years relevant experience preferred.
• Proficiency in MS Office, with emphasis in Excel.
• Ability to effectively handle multiple projects at the same time.
• Excellent verbal and written communication skills.

Responsibilities

• Responds in a timely manner to service calls and service orders from outside vendors, account managers, and web-based requests, coordinating the necessary parts and services as needed.
• Sets up site surveys.
• Responds to requests for warranty work and coordinates parts and repairs associated with warranty requests.
• Maintains professionalism in all verbal and written communications.
• Maintains a high level of integrity and work ethic.

Skills

MS Office

Excel

Multitasking

Communication skills

Education

Associate's degree or equivalent

Job description

Service Coordinator

Pipp Mobile Storage Systems Inc Grand Rapids, Michigan, United States

About this position

We are excited to be growing our team! Pipp Mobile Storage Systems is a provider of mobile storage systems and products that maximize even the smallest of storage spaces. Our global customers are primarily retail and office based, but more recently has expanded into the vertical farming industry. As a customer-centric team, our focus is the customer and providing the best service imaginable. We offer a great benefit package that includes medical, dental, vision, short term and long term disability, tuition reimbursement and a company-matched 401K, as well as a generous PTO package.

The Service Coordinator supports the organization and Install Department through coordination of after-market service and warranty work.

Responsibilities include:

• Responds in a timely manner to service calls and service orders from outside vendors, account managers, and web-based requests, coordinating the necessary parts and services as needed.
• Sets up site surveys.
• Responds to requests for warranty work and coordinates parts and repairs associated with warranty requests.
• Maintains professionalism in all verbal and written communications.
• Maintains a high level of integrity and work ethic.

The ideal candidate will possess or demonstrate the following:

• Associate's degree or equivalent; 2 years relevant experience preferred, or equivalent experience and education.
• Proficiency in MS Office, with emphasis in Excel
• Ability to effectively handle multiple projects at the same time
• Excellent verbal and written communication skills

Salary Information

$18 - $20Hourly Wage